“I pre-ordered the digital download, it is not available for me to download yet - it is past the release date, what is going on???”

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• I am answering my own question just because I reached out to customer support: Customer support sent me to digital download support; they informed me that the publisher had failed provide game codes for all pre-ordered digital downloads. They have had many calls regarding this issue. The created a case and promised me the issue has been escalated "hours ago".

  Answered by naekins 3 years ago

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• Best Buy is dropping the ball, is what's going on.

  Answered by mikejungle 3 years ago

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