A:AnswerEven on a brand-new washer, smelly laundry usually points to one of the following: 1. Low Water Use + Detergent Residue 2. Cold Wash Cycles Too Often 3. Washer Door/Gasket Holding Moisture. The Electrolux Laundry Tower is indeed marketed as quiet, so if yours is noisy, something may be off. Here's what to inspect: 1. Washer/Dryer Leveling 2. Shipping Bolts Still Installed 3. Clothing Overload or Unbalanced Loads 4. Dryer Duct/Vent Issues. If issue still persist, you can reach out to your dealer or manufacturer for assistance. - Jessica
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. To avoid restricting the
outlet, maintain a minimum of 12 inches (30.5 cm) clearance between the vent hood and the ground or any other obstruction.
- Jessica
A:AnswerHi there, thank you for reaching out to us regarding your inquiry. The Cancel button is located at the right side of the washer under the Start/Power button.
- Jessica
A:AnswerHi, Samuel. Yes, with this model, you can wash and dry at the same time. The washer and dryer are separate units, so while the washer is running a wash cycle, the dryer can be drying a separate load of laundry. This allows you to efficiently handle multiple laundry tasks simultaneously. - Maria
A:AnswerHi, Sandy! Thank you for reaching out. The voltage rating of the dryer is 208/240v, while the washer is 120v. As per installation instructions, there's no alternative other than an outside vent. The exhaust system must be vented outside with an approved vent hood. No screen or grate of any mesh size is allowed to cover the exhaust opening. Please see Topic 7 of the installation manual for more details:
https://content.syndigo.com/asset/19ff5d9d-df86-4a49-9351-150590daa51c/original.pdf
~Juan
A:AnswerHi, Rach! Thank you for this inquiry. Generally, we cannot manually program the exact duration of the wash cycles. A typical "normal" or "regular" wash cycle for this washer is usually around 60 to 90 minutes from start to finish. If you have specific time constraints or need to adjust cycle times, you might select the '15 Min Fast Wash' cycle. We hope you find this information helpful! ~Juan