Questions & Answers

Name: Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
Brand: Ember
SKU: 10917119
Price: 116.97 USD
Availability: SoldOut
Rating: 4.5 (2303 reviews)

Ember - Temperature Control Smart Mug 2 - 14 oz - Copper

Model:: CM191405US; |
SKU:: 10917119

User rating, 4.5 out of 5 stars with 2303 reviews.

Highly rated by customers for:

Save $62.98

$179.95

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QuestionDoes the charging plate come with the mug? Or is it extra?
Asked 2 years ago by Buffy.
- Answer Mine came with the cup it would be no good if it didn’t
  Answered 1 year ago by VernaS
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QuestionIs the mug too hot to hold or in your lips to drink
Asked 3 years ago by Re.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer Would depend on the Temperature setting you use and your own sensitivity. I use the default 135 degree F setting with Coffee and Tea and the surface of rim is not too hot when drinking. The handle is still practically cool to touch. The Ember mug only goes to 145 degrees F
  Answered 3 years ago by Sparkz
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QuestionDoes the green light stay always on, when the mug is on the coaster fully charged?
Asked 3 years ago by Markos.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer Yes, it's indicating that it's fully charged.
  Answered 3 years ago by DanielB
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QuestionIs the inside of the cup metal or ceramic?
Asked 3 years ago by Fred.
- Answer Plastic.
  Answered 1 year ago by TechAffairRTG
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QuestionDoes the coaster come included with the mug when you purchase
Asked 3 years ago by Anonymous.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer Yes, and power cord.
  Answered 3 years ago by DanielB
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QuestionHow is this mug $150? Is it really worth that amount of money?
Asked 3 years ago by Skeptic.
- Answer No - Great when it worked but short lived.
  Answered 2 years ago by gadgetaddicted
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QuestionDoes the Ember 14 ounce mug purchase include the charging base $119.00
Asked 3 years ago by Jillfab143.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - White
- Answer Yes, with power cord
  Answered 3 years ago by DanielB
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QuestionDoes it come with the charger for the cup?
Asked 3 years ago by Bob.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - White
- Answer Yes it does.
  Answered 3 years ago by Kujo
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QuestionDoes it come with charging plate
Asked 3 years ago by Anonymous.
- Answer Yes.
  Answered 3 years ago by user908789
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QuestionHow soon does a film form on the surface if you use cream or milk in your coffee?
Asked 3 years ago by 4micah.
- Answer Good question. The film does not form if you stir the coffee, but I would say about an hour?? I did not time it.
  Answered 3 years ago by user908789
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QuestionSo the 14 ounce mug doesn’t come with the base. Do you need it?
Asked 3 years ago by Anonymous.
- Answer Have bought a few, they all come with base. Cannot charge without the base, does not work if mug not charged to maintain warmth.
  Answered 1 year ago by TechAffairRTG
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QuestionWhat is the inside made of? I had heard that it was porcelain which I find hard to believe. It seems like plastic. If so, isn't it bad to heat things up in plastic?
Asked 3 years ago by Wondering.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - White
- Answer I really don’t know what the inside is made of but it’s certainly not plastic
  Answered 1 year ago by VernaS
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QuestionWhat is the lifespan of the unit? What is the warranty?
Asked 3 years ago by Anonymous.
- Answer If you use it as much as we do, meaning all morning and for evening tea, you are looking at a solid 4 years.
  Answered 3 years ago by YOUSSEF
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QuestionDo you have mugs that would work in Europe. Different voltage
Asked 3 years ago by Donna.
- Answer If these are not sold in Europe with a Euro power adapter I think you could use it just fine because the power supply will work in Europe with a simple plug adapter. The power supply is 19v 2.1a WA-40J19FU. It is a switching power supply with input range 100-240v.
  Answered 2 years ago by Fish
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QuestionHow hot does it get?
Asked 4 years ago by Peggy.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer 145 degrees
  Answered 4 years ago by TechGz
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QuestionApproximately how long does the battery last before it dies as there's no replacing it? Im ok with that if its guaranteed a fair time frame. Is it promised to work for x time? I really want it but only if battery lasts a fair life.
Asked 4 years ago by CaffeineMeBro.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer Battery life on rechargeable usually last 2-3 years depending how many cycles (times you fully recharge it) 2-3 years is ~600-900 cycles thats pretty good
  Answered 3 years ago by Swp76
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QuestionWill this device work without a cellphone and/or computer to set the temperature?
Asked 4 years ago by Jenn.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer You don’t need to use the app each time you use the cup but it is required for initial set up
  Answered 4 years ago by TechGz
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QuestionIs the mug metal or plastic inside. What kind of metal? Stainless steel?
Asked 4 years ago by Grandmaboo11125.
- Answer I think it is coated metal; which I like because it doesn’t give coffee/tea that weird taste that comes from a metal cup
  Answered 4 years ago by TechGz
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QuestionWhat is the weight of the mug?
Asked 4 years ago by Anonymous.
- Answer Guess: 700 grams
  Answered 1 year ago by Anonymous
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QuestionCan you purchase second mug without the charging station?
Asked 5 years ago by Granny.
This question was asked about the related product: Ember - Temperature Control Smart Mug 2 - 14 oz - Black
- Answer I have only seen them packaged together.
  Answered 4 years ago by BeverlyT
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Showing 41-60 of 72 questions

Questions & Answers

Ember - Temperature Control Smart Mug 2 - 14 oz - Copper

Q: QuestionDoes the charging plate come with the mug? Or is it extra?

Q: QuestionIs the mug too hot to hold or in your lips to drink

Q: QuestionDoes the green light stay always on, when the mug is on the coaster fully charged?

Q: QuestionIs the inside of the cup metal or ceramic?

Q: QuestionDoes the coaster come included with the mug when you purchase

Q: QuestionHow is this mug $150? Is it really worth that amount of money?

Q: QuestionDoes the Ember 14 ounce mug purchase include the charging base $119.00

Q: QuestionDoes it come with the charger for the cup?

Q: QuestionDoes it come with charging plate

Q: QuestionHow soon does a film form on the surface if you use cream or milk in your coffee?

Q: QuestionSo the 14 ounce mug doesn’t come with the base. Do you need it?

Q: QuestionWhat is the inside made of? I had heard that it was porcelain which I find hard to believe. It seems like plastic. If so, isn't it bad to heat things up in plastic?

Q: QuestionWhat is the lifespan of the unit? What is the warranty?

Q: QuestionDo you have mugs that would work in Europe. Different voltage

Q: QuestionHow hot does it get?

Q: QuestionApproximately how long does the battery last before it dies as there's no replacing it? Im ok with that if its guaranteed a fair time frame. Is it promised to work for x time? I really want it but only if battery lasts a fair life.

Q: QuestionWill this device work without a cellphone and/or computer to set the temperature?

Q: QuestionIs the mug metal or plastic inside. What kind of metal? Stainless steel?

Q: QuestionWhat is the weight of the mug?

Q: QuestionCan you purchase second mug without the charging station?

Most-viewed items

QuestionDoes the charging plate come with the mug? Or is it extra?

QuestionIs the mug too hot to hold or in your lips to drink

QuestionDoes the green light stay always on, when the mug is on the coaster fully charged?

QuestionIs the inside of the cup metal or ceramic?

QuestionDoes the coaster come included with the mug when you purchase

QuestionHow is this mug $150? Is it really worth that amount of money?

QuestionDoes the Ember 14 ounce mug purchase include the charging base $119.00

QuestionDoes it come with the charger for the cup?

QuestionDoes it come with charging plate

QuestionHow soon does a film form on the surface if you use cream or milk in your coffee?

QuestionSo the 14 ounce mug doesn’t come with the base. Do you need it?

QuestionWhat is the inside made of? I had heard that it was porcelain which I find hard to believe. It seems like plastic. If so, isn't it bad to heat things up in plastic?

QuestionWhat is the lifespan of the unit? What is the warranty?

QuestionDo you have mugs that would work in Europe. Different voltage

QuestionHow hot does it get?

QuestionApproximately how long does the battery last before it dies as there's no replacing it? Im ok with that if its guaranteed a fair time frame. Is it promised to work for x time? I really want it but only if battery lasts a fair life.

QuestionWill this device work without a cellphone and/or computer to set the temperature?

QuestionIs the mug metal or plastic inside. What kind of metal? Stainless steel?

QuestionWhat is the weight of the mug?

QuestionCan you purchase second mug without the charging station?