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Questions & Answers

Your price for this item is $88.99
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The regular price is $219.99
Page Showing 1-20 of 136 questions
  • QuestionIs this a sturdy, robust construction?

    Asked by Informant.

    • Answer It's made from thin sheet metal, like a toaster. If you are looking for something to cook your food it's great, if you are looking for something to protect yourself from small weapons fire, probably not so much. I would not use it as a stepping stool either.

      Answered by DrCon

  • QuestionWhat accessories come with it?

    Asked by Mimi23.

    • Answer It includes the rotisserie shaft and forks, the air fryer trays, baking tray, drip tray and roasting pan.

      Answered by Tristar Products

  • QuestionWhere is the Emeril 360 made?

    Asked by Bonnie.

    • Answer China. More importantly, BEWARE! When it stops working after 90 days, you're cooked! There's no warranty after their "90 Day Money Back Guarantee." I was surprised to learn there's a product costing as much as this thing costs that does NOT have a 1 year warranty to repair or replace when it stops working. In our case what stopped working was the controller dial to switch between different functions such as "TOAST" and "BROIL". Calling the manufacturer was a waste of time. The rep had me running around, answering stupid questions, listening to her double-talk. The only relevant question answered in the beginning was "When did you buy it?" If more than 90 days, the bottom line was "You have to buy a new unit." I certainly will NOT buy this thing again. When it was working, it did a few functions okay. Ironically, toasting was not one of them. The maximum time selectable for toasting anything, an English muffin for example is 6 minutes, but it takes about 9-10 minutes to toast anything. Very slow to heat up. On “Air Fry” the maximum temperature is 400 F, not hot enough for many “air frying” applications. The pad-printed labels on the buttons wore off pretty quickly. I do NOT recommend this product.

      Answered by KnickKname

  • QuestionHow big can a chicken be to put in the oven

    Asked by Loulou.

    • Answer I just did a 5.5 lb but a word of caution - if you can pick up a rotisseried chicken at the grocery store I'd go that route. There was no cost savings on cooking it myself and it did take some work to clean the chicken, monitor its cooking, and clean up when done. I would much rather just come home with a cooked chicken! Also, we got a fair amount of fumes in the kitchen while cooking.

      Answered by Clgberg

  • QuestionCan this bake a full size frozen pizza?

    Asked by Bucky.

    • Answer Yes, you can bake a frozen pizza, bake a cake or cup cakes, fry, reheat , is so wonderful, I'm so happy we this appliance.

      Answered by Moru

  • QuestionCan I use a glass or metal baking dish in the 360?

    Asked by Larry.

    • Answer You can use any oven safe cookware.

      Answered by Tristar Products

  • QuestionWe just had new granite countertops installed. How is the heat from this machine when cooking. Is it ok to set on the granite without hurting it. Thanks

    Asked by Jimbo.

    • Answer You will have no issues.

      Answered by Joey

  • QuestionCan you put a 9x13 casserole in this oven w handles? Does it have a light inside?

    Asked by Lovestocook.

    • Answer Yes, there is a light inside. I CANNOT fit my 9 X 13 glass casserole dish with handles, it's not wide enough. A 9 X 13 WITHOUT HANDLES DOES fit - though I'm not sure I would do it because it's a tight fit and wouldn't allow for much air flow.

      Answered by Anonymous

  • QuestionHow can I get more air fry baskets?

    Asked by Anonymous.

    • Answer go to: https://parts.emerilairfryer360.com/ you can order the individual parts there, I think you are looking for the "Crisper Tray" for $12.99

      Answered by DrCon

  • Questioncan this be used in place of a microwave oven?

    Asked by Anonymous.

    • Answer It will not replace a microwave regarding heating liquids. It can reheat food extremely well, bake, broil, air fry, rotisserie, toast, cook pizza.

      Answered by Tristar Products

  • QuestionCan you use tin foil or parchment paper in the air fryer

    Asked by dwebber.

    • Answer We do not recommend using foil or parchment paper in the unit.

      Answered by Tristar Products

  • QuestionDoes the Emeril airfryer have a plastic smell? I bought & returned an airfryer due to a strong plastic smell. I liked how the food cooked but could not get past the smell. Thank You

    Asked by AirFry.

    • Answer I don't think it does; you are supposed to run a cycle before using to burn off any factory coating, and that has a funny smell, but once that's done and you wipe it out, it's been fine. All I smell when I cook is the food.

      Answered by MadMooby

  • QuestionWhat is the voltage (127V or 220V)?

    Asked by Monica.

    • Answer My unit worked on 120 VAC, 60Hz, 1500 Watts (United States). But now it doesn't work at all. (I don't know if they make a different version for 220 countries.) BEWARE! When it stops working after 90 days, you're cooked! There's no warranty after their "90 Day Money Back Guarantee." I was surprised to learn there's a product costing as much as this thing costs that does NOT have a 1 year warranty to repair or replace when it stops working. In our case what stopped working was the controller dial to switch between different functions such as "TOAST" and "BROIL". Calling the manufacturer was a waste of time. The rep had me running around, answering stupid questions, listening to her double-talk. The only relevant question answered in the beginning was "When did you buy it?" If more than 90 days, the bottom line was "You have to buy a new unit." I certainly will NOT buy this thing again. When it was working, it did a few functions okay. Ironically, toasting was not one of them. The maximum time selectable for toasting anything, an English muffin for example is 6 minutes, but it takes about 9-10 minutes to toast anything. Very slow to heat up. On “Air Fry” the maximum temperature is 400 F, not hot enough for many “air frying” applications. The pad-printed labels on the buttons wore off pretty quickly. I do NOT recommend this product.

      Answered by KnickKname

  • QuestionWhat is the non stick surface on the baking pan made of? Teflon or what is it?

    Asked by Jae.

    • Answer The Emeril Lagasse air fryer does not use Teflon. The unit body is galvanized steel and the accessories are combinations of chrome plated steel, chrome plated iron, aluminized steel and galvanized steel.

      Answered by Tristar Products

  • QuestionWould I ever able to cook eggs and toast bread at same time or will I find these to be separate operations? Wanting to be able to cook combinations.

    Asked by Seebacon.

    • Answer You could set the air fryer in oven mode and turn-on the fan but most likely the bread will toast faster than the eggs. This oven can do a lot but you will need to experiment.

      Answered by Raul

  • QuestionHow much does the unit weigh?

    Asked by Mickey.

    • Answer This unit is about 12 lbs.

      Answered by CommunityAnswer

  • Questiondoes this model have an on & off button or control knob

    Asked by TOOLMAN.

    • Answer It has a stop/start button and a cancel button. There are three knobs for adjustments. Temp, duration, toast, bake...... I love mine so much. I use it pretty much everyday for my family

      Answered by Valadezcrew

  • QuestionWhat is the size in length, width and height

    Asked by Rich52.

    • Answer 19.5x11.5x10.5

      Answered by MojoDojo

  • QuestionWith an oven such as this, do you have to flip burgers and steaks in order for them to cook evenly and thoroughly?

    Asked by FlashJeff.

    • Answer The Emeril Lagasse Airfryer has a roast mode that cooks from all sides so you would not need to flip the burger or steak

      Answered by Tristar Products

  • QuestionWe have a wooden enclosure cabinet open on the sides, but the top and the bottom are wood. Does the exterior radiate heat, and is it safe to use. The Exterior surface gets hot, warm, or what.

    Asked by Fred.

    • Answer Yes the exterior of the unit does get hot. You need a minimum of 5 inches between the unit and any cabinets or other appliances on the top, back and sides while the unit is in use.

      Answered by Tristar Products