Questions & Answers

1-10 of 16 Questions
  • Question
    Can it charge the iphone when connected with PC   (5 Answers)

    By javed May 7, 2016.

    Answers
    • Best 
      Answer

      Yes, you can charge an iPhone or iPad while the device is connected to a powered USB port.

      By EMTEC Support June 15, 2016.

    • Question
      What is the transfer speed with iOS10?   (2 Answers)

      By Phrab January 21, 2017.

      Answers
      • Best 
        Answer

        Slow

        By Tas55 March 25, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      When I tried to use this devise I selected all photos from the iphone but could not transfer them to my computer. How should this be done?   (1 Answer)

      By Count February 16, 2017.

      Answers
      • Best 
        Answer

        After the photos are selected, you simply tap on the wrench and select "Copy". Then, at the bottom switch to EmtecConnect, select the folder you wish to copy the photos to, tap the wrench again and select "Paste".

        By EMTEC Support May 3, 2017.

      • Question
        Does this have an automatic backup feature to store all my pics and videos at once or so I need to copy and paste each one individually?   (3 Answers)

        By Jaysin March 17, 2017.

        Answers
        • Answer

          All of my pictures and videos were done at once from my iPhone 6S.

          By GATORNURSE November 18, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Will fit on an iPhone with a life case?   (2 Answers)

        By Anonymous January 2, 2017.

        Answers
        • Answer

          Yes, lightning connector is somewhat flexible.

          By Techie March 3, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        will it fit into an iphone with a case on?   (5 Answers)

        By GG0127 December 30, 2016.

        Answers
        • Answer

          Will not fit in Otter Box Case.

          By RedBaron March 14, 2017.

        • Question
          Can I back up voice memos to this drive from my iPhone 6?   (1 Answer)

          By John December 24, 2016.

          Answers
          • Answer

            Unfortunately, the iCobra can only copy Photos, Videos, and Music from your iPhone.

            By EMTEC Support May 3, 2017.

          • Question
            Can I store and access apps on the cobra to be used on my Ipad, like a true external hard drive?   (3 Answers)

            By RJ December 19, 2016.

            Answers
            • Answer

              Sadly no

              By Reingess March 13, 2017.

            • Question
              Can I backup music that is in my iTunes library to this device? What about photos on iPhone 6 running IOS 10?   (2 Answers)

              By MusicMan October 4, 2016.

              Answers
              • Answer

                Yes you can. Open app and tell it to sync your photos. Verify by plugging in to your computer. After that feel free to delete from phone for space.

                By Hectort December 16, 2016.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              How much music can I store on this Emtec - Icobra 32 gb ?   (2 Answers)

              By kenny September 28, 2016.

              Answers
              • Answer

                If your average MP3 or 4 is 5mb then you can hold &12,000 songs.

                By Hectort December 16, 2016.

                • Verified Purchaser
                • My Best Buy® Member

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