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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionDoes this work with GE Z-Wave switches? Is this meant to be connected to the "master" GE Z-wave switch on a 3-way?

    Asked by Howard.

    • Answer Hello Howard, thank you for your question. Yes, this switch is designed specifically for 3-way or 4-way installations with the Z-Wave "master" switches. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (542508) if you decide to give us a call. Thank you.

      Answered by Tech Support

  • QuestionCan i buy smart wall switches from Best Buy and have them installed by Geek Squad?

    Asked by Papas.

    • Answer Hello Mike, thank you for your question. We can only answer questions about the product, so unfortunately we do not know the extent of Geek Squads services. You can call your local store to find out, but we assume they will refer you to an electrician. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (582437) if you decide to give us a call. Thank you.

      Answered by Tech Support

  • QuestionCan this add-on switch be used with a GE Z-Wave Plus dimmer switch to provide dimming from multiple locations?

    Asked by Steve.

    • Answer The GE add-on works with all the GE in-wall smart switches including dimmer.

      Answered by Bob29

  • QuestionIs this compatible with honey well 39348 in a 3 way application?

    Asked by TR.

    • Answer Hello TR, thank you for your question. Yes, this add-on switch can be used with any Z-Wave Primary switch for a 3-way or 4-way installation, including model 39348. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (569752) if you decide to give us a call. Thank you.

      Answered by Tech Support

  • QuestionWill this work with the GE my touch smart hubless switches?

    Asked by Louie.

    • Answer Hello Louie, thank you for your question. This will not work with the MyTouchSmart switches because those switches do not require add-on switches. The only switches that we make that will use these add-on switches are our Bluetooth switches, Z-Wave switches such as the Enbrighten Z-Wave, Honeywell Z-Wave, or the Zigbee devices. If you have any further questions, please don’t hesitate to respond or give us a call between the hours of 7:00 AM – 8:00 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, and press option 4. Please refer to your ticket number (562550) if you decide to give us a call. Thank you.

      Answered by Tech Support