Questions & Answers
- Model:
- UE10035C
- |
- SKU:
- 6589876
Highly rated by customers for: Portability, Charging Speed, Battery Life
$19.99$19.99
Page Showing 21-40 of 44 questions
Q: QuestionIs it compatible with an iPhone 12 mini?
Asked by Froggy.
- A:Answer Yes, the Energizer MAX 10,000mAh power bank should be fully compatible with your iPhone 12 mini! Here's why it works: USB ports - The power bank has multiple USB ports (including USB-C), and you can use your iPhone's Lightning cable to connect and charge 15W output - This provides plenty of power for the iPhone 12 mini, which supports up to 20W fast charging (so 15W will charge it quite efficiently) Universal compatibility - Power banks like this work with essentially any device that charges via USB, including all iPhone models You'll just need to use your iPhone's Lightning to USB cable (either Lightning to USB-A or Lightning to USB-C, depending on which cable you have). The power bank will charge your iPhone 12 mini without any issues - probably giving you 2-3 full charges from the 10,000mAh capacity. So yes, you're good to go with your iPhone 12 mini!
Answered by WilliamK
Q: QuestionProduct says 5v 2A charging website says different number, 2.4 A safe charging rate?
Asked by Theo.
- A:Answer Yes, 2.4A is absolutely a safe charging rate in general. Here's the deal: Why it's safe: 2.4A (at 5V = 12 watts) is a very standard USB charging specification that's been used for years Your devices have smart charging circuits built in - they only draw the amount of current they actually need Even if a power bank can output 2.4A, a device that only needs 1A will only pull 1A The product vs. website difference: Small discrepancies like 2A vs. 2.4A in specs are pretty common and nothing to worry about Both fall within normal USB charging standards The difference is minimal (0.4A = just 2 watts) Bottom line: Any modern smartphone, tablet, or USB device is designed to work safely with standard USB charging rates, and 2.4A is well within those standards. The device controls how much power it draws, so there's no risk of "overcharging" from a higher amp rating. You're good to go!
Answered by WilliamK
Q: QuestionWhen I charge my powerbank it still shows 0 but is still charging smartphone why is that?
Asked by Anonymous.
- A:Answer The battery display might be abnormal if the power bank hasn't been used for a long time. Try fully draining the battery, then recharging it completely to 100%. If the problem continues, it's possible the power bank is already fully charged despite the display. If the issue persists, please visit https://support.energizerpowerpacks.com/ for after-sales service, where a specialist will assist you. -- Energizer PowerPacks Service Team
Answered by Anonymous
Q: QuestionHow do you turn off the power bank?
Asked by Mick.
- A:Answer Thank you for your question! The power bank is designed to automatically turn off a few seconds after your device is unplugged or fully charged. You don't need to manually turn it off. The power button is mainly used to check the remaining battery level or to manually begin the charging process.
Answered by Anonymous
Q: QuestionDoes the power button on this power bank allow the load to be powered on and off without disconnecting it? For example, if a USB fan is connected to the power bank.
Asked by Fred.
- A:Answer Yes, the power button on this Energizer power bank should allow you to turn the output on and off without physically disconnecting your device. How it typically works: Press the power button - This activates the power bank and starts delivering power to connected devices Press again to turn off - This stops the power output, effectively cutting power to your USB fan (or other device) without unplugging it Your USB fan would stay plugged in but wouldn't receive power until you press the button again Why this is useful: Perfect for your USB fan scenario - you can turn it on/off as needed without constantly plugging and unplugging Saves battery when you don't need the connected device running More convenient than disconnecting cables repeatedly Note: Some power banks also have an auto-shutoff feature that turns off after a period of inactivity or when no load is detected, so you may need to press the button again to reactivate it if it's been idle for a while. This on/off control feature is pretty standard on modern power banks with buttons and LCD displays, so you should be good to go for controlling your USB fan or other accessories!
Answered by WilliamK
Q: QuestionDoes it come charged
Asked by Andy.
- A:Answer yes, this Energizer power bank does come with a partial charge out of the box - around 75% in My case. Why power banks come pre-charged: Safety during shipping - Lithium-ion batteries are safest when stored at partial charge (typically 40-70%) Ready to use - Manufacturers often include some charge so you can use it right away for testing or immediate need Battery health - Partial charge is better for long-term storage than being fully charged or completely dead What to expect: The charge level can vary between 50-80% typically It's always a good idea to fully charge it before your first major use This ensures the battery is properly calibrated and you know you have maximum capacity
Answered by WilliamK
Q: Questionwhy won’t it charge
Asked by Anonymous.
- A:Answer We are sorry to hear that you are having trouble with your power bank. If the problem persists, please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can provide further assistance. -- Energizer PowerPacks Service Team
Answered by Anonymous
Q: QuestionDoes this come pre-charged?
Asked by JLH1983.
- A:Answer It does. However, the manual says that you should charge it completely before the first use to get a better quality of the battery.
Answered by MarielaBello
Q: QuestionIs the included USB cord an A-to-C or a C-to-C cord?
Asked by Anonymous.
- A:Answer A to C
Answered by GRSComp
Q: QuestionWhat is the Watt-Hour (Wh) rating of the Energizer - Max 10,000 mAh 15W Battery Charge/Power Bank? Is it 50Wh (10,000mAh x 5V)?
Asked by Dougster.
- A:Answer Good question, but the calculation needs a small correction! The correct Watt-Hour rating is approximately 37Wh, not 50Wh. Here's why: The formula is: Wh = (mAh ÷ 1,000) × Voltage However, you need to use the battery's nominal voltage (typically 3.7V for lithium-ion), not the output voltage (5V). Correct calculation: 10,000mAh ÷ 1,000 = 10Ah 10Ah × 3.7V (nominal battery voltage) = 37Wh Why not 5V? 5V is the USB output voltage after the power bank's internal circuitry converts it The actual lithium-ion battery cells inside operate at 3.7V (nominal) For capacity and airline regulations, you always use the battery's internal voltage (3.7V), not the output voltage Why this matters: For TSA/airline compliance, 37Wh is well under the 100Wh limit for carry-on This is the standard way manufacturers calculate and label power bank capacity So the Energizer MAX 10,000mAh is rated at approximately 37Wh, which makes it very travel-friendly!
Answered by WilliamK
Q: Questionwill work on i phone 16
Asked by oldGuy66.
- A:Answer Yes, this Energizer MAX power bank will work perfectly with an iPhone 16! Why it's compatible: Universal USB charging - The power bank has multiple USB ports that work with any USB-chargeable device, including all iPhone models Sufficient power output - The 15W output is great for iPhones (iPhone 16 supports up to 20-25W, so 15W will charge it efficiently) Use your own cable - Just use your iPhone 16's USB-C to USB-C cable (since iPhone 16 switched to USB-C) and plug it into the power bank's USB-C port Charging performance: The 10,000mAh capacity should give you about 2-3 full charges for an iPhone 16 Charges at a good speed with the 15W output You can monitor the remaining battery on the LCD screen What you need: Your iPhone 16's USB-C cable (the one that came with your phone, or any USB-C to USB-C cable) Plug the USB-C end into the power bank's USB-C port and the other end into your iPhone 16
Answered by WilliamK
Q: QuestionIs this battery allowed in checked baggage for an airline flight?
Asked by AllowedPlane.
- A:Answer no. and none of powerbanks are allowed by check in luggage.
Answered by lenovolover
Q: QuestionGood morning. It works for an iPhone 16 Pro Max.
Asked by Federico.
- A:Answer Yes
Answered by Nice
Q: Questionis this compatible with charging IPHONE SE1 and SE2
Asked by ammying.
- A:Answer Yes. It's just like plugging your phone into a wall charger with standard USB and micro USB outputs.
Answered by Estradafix
Page 2, Showing 21-40 of 44 questions
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