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I had the same exact issue! It was after about 30 days as well. It was an update problem. This laptop updates a lot. Had to call HP to get it resolved
Sorry, there was a problem. Please try again later.Had the same problem. Took computer to Geek Squad and they fixed it in 10 minutes. They said it was a HP software problem and HP was going to issue an update shortly. They can resolve the issue right away if you can get to a Best Buy.
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