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You need a small torx driver for the screws towards the front. Then remove the rear rubber strip and remove the phillips head screws there. Then use a plastic wedge to carefully pry the bottom off. Best go counter clockwise with the bottom up and on a flat surface. Make sure you take precautions for static discharge. I believe the memory is under a metal shield next to the empty NVME M.2 slot. If you add an NVME SSD you'll need to get a hold down screw for it. Doesn't come with one installed on the board. You'll need to clone your system and fix the UEFI or reinstall if you want to have the SSD as you primary boot device.
Sorry, there was a problem. Please try again later.I have been doing my own, family, and friend's computer service, builds, upgrades, and rebuilds for many years. When I saw that the DIMM sockets were protected by a metal shield with little tiny metal clips I chose to leave the darn thing alone. I was afraid my screw driver would slip on the clip and damage the circuit board. I did find a video on YouTube where a person opened the system. He took off the shield and found that one of the DIMMs was soldered to the board. The other was available for upgrade. Personally, I wouldn't mess with the memory. I also found this in the HP Maintenance guide for this laptop: Memory For computer models equipped with an AMD Ryzen5 processor, AMD FX quad core processor, or AMD A12 quad core processor: Two SODIMM memory module slots, non-customer-accessible/non-upgradable DDR4-1866 dual channel support (DDR4-2400 downgrade to DDR4-1866) Supports up to 16-GB of system memory Supports the following configurations:● 16384-MB (8192-MB × 2)● 12288-MB (8192-MB + 4096-MB)● 8192-MB (8192-MB × 1 or 4096-MB × 2)
Sorry, there was a problem. Please try again later.Not too bad. The owners manual on the HP website can walk you through it, and luckily this version has two DIMM sockets for upgrades. Note that the manual says that there are two 4GB DIMMs in there now.
Sorry, there was a problem. Please try again later.Hello, Use the right pry tools when opening it (preferably steel). The thin metal edges of the bottom cover are quite sharp and can lead to cuts and wounds. All the best
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