Questions & Answers

Q: QuestionAny plans to restock this printer? It's been out of stock for several months.

Asked 4 years ago by PrinterXP15000.

• A:Answer its been out of stock a few years. its a order online thing..

  Answered 2 years ago by StanCVerified Purchase

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Q: QuestionThis printer has been out of stock for months. Are you planning on restocking it? If no, do you have a comparable wide format printer actually in stock?

Asked 4 years ago by Printer.

Q: QuestionCan this printer be used for sublimation and regular prints?

Asked 4 years ago by Pj.

• A:Answer Hi Pj. The Epson XP-15000 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Using sublimation ink in this printer could damage the print head and impact warranty coverage. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionCan you use ethernet?

Asked 4 years ago by kat.

• A:Answer Yes

  Answered 4 years ago by AngelVerified Purchase

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Q: QuestionCan this printer work with a Memory card from a Canon SX530HS??????

Asked 4 years ago by Greta.

• A:Answer Hello Greta. Unfortunately, the XP-15000 does not include a memory card slot for SD cards. The printer supports a USB, Ethernet, or Wi-Fi connection. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionDoes this printer work for sublimation ink for heat press on tshirts?

Asked 4 years ago by Sublimation.

• A:Answer Hi. The Epson XP-15000 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Using sublimation ink in this printer could damage the print head and impact warranty coverage. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionWill this printer take roll paper?

Asked 4 years ago by Paul.

• A:Answer No, it does not. I have 5 rolls left over from a previous Epson printer with no idea what to do with them. Possibly cut them all to single sheet size?

  Answered 4 years ago by KathyVerified Purchase

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Q: Questioncan this print on grip tape. like for skateboards

Asked 4 years ago by cj.

• A:Answer Hi cj, No, the Expression Photo HD XP-15000 cannot print on grip tape. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionCan you use sublimation paper with this printer ?

Asked 4 years ago by Aliciaaaa26.

• A:Answer Hello Aliciaaaa26. Unfortunately not, the XP-15000 was not designed to be used as a sublimation printer. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionWhat is the largest format you can print with you phone on this printer?

Asked 4 years ago by Melo.

• A:Answer Hi Melo, The Expression Photo HD XP-15000 can print on 13" x 19" paper. As long as your phone can send prints of that size, then the XP-15000 can print them. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionIs printer compatible for Apple iMac servers

Asked 4 years ago by Bjgriff.

• A:Answer Hello Bjgriff. The Epson XP-15000 is compatible with computers running the MAC OS 10.6.x - 11.x.x operating systems. To download the latest print driver, please visit the official Epson Support website. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionIs this printer compatible with Windows 7?

Asked 4 years ago by BC2021.

• A:Answer Hello BC2021. Yes, the XP-15000 is compatible to work with Windows 7. To download the latest driver, please visit our official Epson Support page. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionThis printer will print on CDs and DVDs right??? My Artisan 1430 bit the dust after many years of use so need to replace with something comparable.

Asked 4 years ago by DAN06.

• A:Answer Hello DAN. Yes, the XP-15000 printer supports printing on both CDs and DVDs. To use this function, please visit the official Epson Support page to download and use the latest version of the "Epson Print CD" software. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionWell this printer print standard 9 x 16 formats?

Asked 4 years ago by Erntech.

• A:Answer Mine doesn't print anything! The paper jams every time I try to get it set up!!!!!

  Answered 4 years ago by MikyVerified Purchase

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Q: QuestionCan I print 12×12 csrdstock w this printer?

Asked 5 years ago by Ap.

• A:Answer Hi Ap, You can print 12" x 12" sheets through the rear feed tray. There is no preset size for 12" x 12", so you would have to create a user-defined size in the printer driver. Media can be a maximum 23 mil thick. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionCan this printer be used for sublimation?

Asked 5 years ago by Bee3791.

• A:Answer Hi Bee3791. No, the Epson XP-15000 was not designed for dye-sublimation printing nor use non-genuine Epson ink cartridges. Regards, Kevin - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionCan you print greeting cards with this?

Asked 5 years ago by Hannah.

• A:Answer You can but it’s not easy to figure out how to print the card size it accurately.

  Answered 2 years ago by RobertJ

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Q: QuestionDoes this printer print on 200gsm or 300gsm paper?

Asked 5 years ago by Lala.

• A:Answer Hi Lala. The XP-15000 supports compatible paper types distributed by Epson, with paper weight ranging from 20 lb (75gsm) to 24 lb (90 gsm). Regards, Kevin - The Epson Team

  Answered 5 years ago by Epson

  
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Q: QuestionIf you only have black ink, can you still print or do the other colors need to be full too?

Asked 5 years ago by kalim.

• A:Answer Hello kalim. The XP-15000 supports temporarily printing in black ink only when color inks are expended. Regards, Kevin - The Epson Team.

  Answered 5 years ago by Epson

  
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