Questions & Answers

Q: QuestionWhat is the Epson printer's printing speed?

• A:Answer The Epson Workforce Pro WF-3820 has a printing speed of up to 21 (black)/11 (color) ISO ppm.

Q: QuestionWhat is the paper handling capacity of this Epson printer?

• A:Answer This Epson printer can handle 250 sheets of plain paper.

Q: QuestionDoes the Epson printer have a touchscreen?

• A:Answer Yes, the Epson printer has a 2.7-inch color touchscreen for easy navigation.

Q: QuestionDoes this Epson printer offer auto 2-sided printing?

• A:Answer Yes, the Epson Workforce Pro WF-3820 offers auto 2-sided printing.

Q: QuestionWhat is the maximum document size this Epson printer supports?

• A:Answer The Epson Workforce Pro printer can print documents up to 13 by 19 inches.

Q: QuestionCan this printer scan double side pages from the Automatic Document Feeder?

Asked 5 years ago by Curley.

• A:Answer I bought this printer a BestBuy a few weeks ago specifically for two-sided scanning. It does not deliver two-sided scanning. When I went back, BestBuy said they can't help. To be clear: the printer scans documents ONLY ONE SIDED from the feed tray. I suppose you are expected to flip everything over and scan the back sides then mix the images together in Adobe acrobat. This is not an acceptable interpretation of two-sided scanning. BestBuy advertises this as a double-sided scanner (as of 19-June-2021 https://www.bestbuy.com/site/epson-workforce-pro-wf-3820-wireless-all-in-one-printer/6426722.p?skuId=6426722). This is incorrect. Officemax knows better, and gets it right (as of 19-June-2021 https://www.officedepot.com/mb/skupage/productDetail.do?skuid=9735109). OfficeMax website offers the same printer for the same price, but clearly marks it as NOT two sided scanning. Epson says they offer duplexing software to help the scan-then-flip-then-scan process along (as of 19-June-2021 https://files.support.epson.com/docid/cpd3/cpd39449/Source/Product_Info/Concepts/two-sided_print_scan_copy_wfbm4590.html)

  Answered 4 years ago by Scanner

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Q: QuestionDoes this printer connect to 5GB wireless? or is it limited to the 2.4GB wireless band?

Asked 5 years ago by Mark.

• A:Answer Hi Mark, The WorkForce Pro WF-3820 is not 5Ghz Wifi compatible. You need a 2.4GHz network to use it wirelessly. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionIs there option to connect via USB cable

Asked 5 years ago by Cincy.

• A:Answer Answer is "Yes." However, the cable (which is not a standard USB cable with USB jacks at both ends) is not provided with the printer. You have to get your own.

  Answered 4 years ago by RaviK

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Q: QuestionDoes this printer allow you to scan multiple pages at a time in the feeder tray, or do you have to scan each page on the flatbed screen?

Asked 5 years ago by LawDiva.

• A:Answer This unit can scan multiple pages at once, but it will not scan both sides. Have to flip over and scan the second side.

  Answered 5 years ago by BillVerified Purchase

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Q: QuestionDoes this come with both black and colored ink or do I have to purchase?

Asked 5 years ago by Joyce.

• A:Answer Hi Joyce, The WF-3820 comes with a full set of black and color ink cartridges in the box. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionIs this printer AirPrint capable via an iPhone or iPad?

Asked 5 years ago by Marty.

• A:Answer Hi Marty, Yes, the WF-3820 is AirPrint enabled. Your Apple device must be on the same 2.4 GHz WiFi network as the printer. For more print and scan options download the free Epson iPrint app. Regards, Mark

  Answered 5 years ago by Epson

  
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Q: QuestionIs the black cartridge and all 3 color cartridges required for the printer to print?

Asked 5 years ago by Leiann.

• A:Answer Hello Leiann. Yes, the WorkForce Pro WF-3820 requires all 4 ink cartridges (Cyan, Magenta, Yellow, and Black) for normal operation. However, you can print temporarily with black ink when a color ink cartridge has been expended. Please visit the official Epson Support site for more information. Regards, Bobby - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionWhat is the Approximate Page Yield with the standard and XL black ink? Also, is there a USB port for scanning to? Thanks Carol

Asked 5 years ago by Carol.

• A:Answer Hi Carol, Approximate page yield for the WorkForce Pro WF-3820 using 822 cartridges is 350 pages black and 240 pages color. Using high-capacity 822XL, you can expect 1,100 pages black and 1,100 pages color. The USB port for scanning is located on the front, left hand side of the printer, beneath a cover. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionWhat output formats does the scanner support e.g. pdf, jpeg etc

Asked 5 years ago by don.

• A:Answer Hi don, Scanning with the WF-3820 allows you to select the following file types: Bitmap (PC only), JPEG, TIFF, Multi-TIFF, PNG, PDF, and searchable PDF. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionCan this printer be used for sublimation printing?

Asked 5 years ago by Jen.

• A:Answer Hi Jen, Sublimation printing is not supported for the WF-3820. It is designed to use Epson T822 and high-capacity T822XL cartridges. Using other inks or ink delivery systems may damage the print heads and affect warranty coverage. Regards, Mark -The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionCan this printer scan documents and send them to my laptop or email to send to other recipients?

Asked 5 years ago by Chris.

• A:Answer Hi Chris, The WorkForce Pro WF-3820 can scan documents directly to most email programs, or to popular cloud services like Dropbox and Evernote. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionWhat is the difference between the Pro WF 3820 and the WF 4820? Trying to save some money but get as many bells, buttons and whistles as I can.

Asked 4 years ago by JohnnyWine.

• A:Answer Hello JohnnyWine. The WF-3820 and WF-4820 are very similar printers with minor differences in design and functionality. The WF-4820 includes a large 4.3" color touch screen for easy navigation and has slightly faster print, copy and scan speeds. Regards, Kevin - The Epson team.

  Answered 4 years ago by Epson

  
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Q: Questionis this capable of printing on cardstock?

Asked 4 years ago by erod.

• A:Answer Hi erod, the heaviest paper the WorkForce Pro WF-3820 supports is 68 lb (256 g/m2). If you feed card stock make sure it is ink jet compatible and select Thick Paper in the printer driver. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionCan this printer print mirror images like for an iron on. Thanks

Asked 5 years ago by Sandy.

• A:Answer Hi Sandy, The WF-3820 can print mirror images. A checkbox in the driver turns the feature on. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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