“i have a new hp computer and can't connecct to my epson workstation 633 computer. the computer does not recognize it.”
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Hello. We recommend making sure the WF-3820 is properly connected either through Wi-Fi, Ethernet, or USB. If connected via USB, you can always try a different cable or USB port on the computer. Also, please visit our official Epson Support page to ensure you have downloaded and installed the latest drivers. If the computer still fails to recognize the printer, please reach out to our Technical Support team for additional assistance. Regards, Kevin - The Epson Team.
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