“Following error message occurs: Scanner error Turn the power off and on again. If the error is not fixed, visit Epson.com for technical support 100016 Unable to fix with recommendation. Epson does not respond. What will fix this?”
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I have this error. Epson technical support tells me it is a hardware problem. I can either mail this huge thing at my expense to their service center or buy a new one. I asked about a possible driver error, and she said that is not the problem. This is the 2nd Epson I have owned to have this problem. It's like you can only print for so many months or pages and it stops. I will NEVER buy another EPSON!!!!
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