“I have recently updated my computer to Windows 11 and now I can not get the WF 7840 printer to scan. I have Epson smart scan downloaded on my computer but when I try to scan documents the printer and computer do not seem to speak with each other. HELP”
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Try uninstalling and reinstalling the Epson smart scan and see will that fix your problem .
Sorry, there was a problem. Please try again later.Hello kamberson. We recommend verifying that you have a successful connection between your printer and computer. Once you have confirmed the connection, try uninstalling and re-installing all software associated with the Epson WF-7840. You can find the latest printer software available for download on our official Epson Support page. If the issue persists, please don't hesitate to contact our Technical Support team for additional assistance. Regards, Kevin - The Epson Team.
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