I unboxed printer and set it up.
It won’t print.
Says I have a paper jam, I don’t.
I’ve tried all the troubleshooting and it still won’t print.
I notice it’s also not feeding the paper properly.
Could it be defective? null

Question

I unboxed printer and set it up.
It won’t print.
Says I have a paper jam, I don’t.
I’ve tried all the troubleshooting and it still won’t print.
I notice it’s also not feeding the paper properly.
Could it be defective? null

Epson · Accepted Answer

Hello NA. We recommend removing the paper cassettes on the WF-7840 and checking the inside corners for any paper hiding in the corners. If all looks clear, please contact our Technical Support team by phone for assistance. Regards, Kevin - The Epson Team.

Answered by Epson 3 years ago

“I unboxed printer and set it up. It won’t print. Says I have a paper jam, I don’t. I’ve tried all the troubleshooting and it still won’t print. I notice it’s also not feeding the paper properly. Could it be defective?”

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