“Why does the printer say it does not recognize a new black Epson ink cartridge and how to resolve the issue?”

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• Hello BAILEY. You can try removing and re-seating the cartridge. If the ink cartridge you are using is an Epson 812, 812XL, or 812XXL ink cartridge, please call our Technical Support team by phone for assistance. Regards, Kevin - The Epson Team.

  Answered by Epson 1 year ago

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