A:AnswerIve been over 1,000 miles away across the country and had no problems, as long as you have cell service and the camera is connected to your home wifi.
A:AnswerThe eufy Security Indoor Wired 2K camera can be accessed via your mobile phone's cellular network as long as the camera itself is connected to a home WiFi network. The phone doesn't require connection to WiFi for remote viewing but must have access to the Internet through its cellular data.
Therefore, the camera still requires a home WiFi network for connectivity, so it cannot function solely with a mobile phone without a home WiFi network. If your previous camera had issues connecting to WiFi, make sure the eufy camera is placed within the range of your home’s 2.4GHz WiFi network for optimal performance.
A:AnswerThe eufy Security Indoor Wired 2K camera and the model S220 SoloCam are different products with distinct features.
eufy Security Indoor Wired 2K (Solo IndoorCam C24)
Product Number: T8400
Resolution: 2K (2304x1296)
Field of View: 125°
Power Supply: Wired, requires a 5V/1A adapter
AI Features: Human detection, Pet detection, Sound detection, and Crying detection
Storage: Supports local SD card storage (up to 128GB, not included), Cloud, NAS, and HomeKit Secure Video
Connectivity: WiFi 2.4GHz only
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Night Vision, Zoom, Two-Way Talk: Yes
Indoor Use Only: Waterproofing is not supported.
eufy S220 SoloCam
Product Number: T8134
Resolution: 2K (2560x1440)
Field of View: 135°
Power Supply: Built-in rechargeable 6,500mAh battery with up to 90 days of life; Integrated solar panel support
AI Features: Human detection only
Storage: 8GB local eMMC storage (expandable with HomeBase 3)
Connectivity: WiFi 2.4GHz only, with up to 656ft range
Operating Temperature: -4°F to 122°F (-20°C to 50°C)
Night Vision, Zoom, Two-Way Talk: Yes
Weatherproof Rating: IP67, designed for outdoor use.
Key Differences
Power Supply: The Indoor Wired 2K is a wired device, while the S220 is battery-powered with solar charging capabilities.
Field of View: The S220 SoloCam offers a wider field of view (135° vs. 125°).
AI Detection: The Indoor Wired 2K supports more AI features like Crying, Sound, and Pet detection in addition to Human detection. The S220 SoloCam supports only Human detection.
Storage: The Indoor Wired 2K supports SD card, NAS, and cloud storage, while the S220 comes with 8GB eMMC local storage and is expandable via HomeBase 3.
Installation: The Indoor Wired 2K is for indoor use only, while the S220 SoloCam is designed for outdoor use with an IP67 waterproof rating.
Temperature Range: The S220 operates in harsher outdoor conditions (-4°F to 122°F), while the Indoor Wired 2K is limited to indoor climates (32°F to 104°F).
Choose the product based on your specific needs for indoor or outdoor monitoring and desired features.
A:AnswerFor the eufy Security Indoor Wired Camera:
Motion Detection Recording: The camera will continue to record as long as motion is being detected. This applies regardless of whether the footage is saved to the app or an SD card.
MicroSD Card Recording Option: You can enable continuous 24/7 recording on a microSD card using the eufy Security app. This allows for continuous recording without interruptions.
Recording Duration Settings: If using specific modes, such as "customized recording mode," you can configure the length of the recording based on your requirements, with the maximum duration dependent on your settings.
You can use both the app and an SD card to manage recording and storage options effectively.
