A:AnswerYes, you will need to add another jumper from BACK to TRANS if you add another unit at the back door (also wired). If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerI’ve not tried continuous recording. It is available without the base. I don’t use a base. The app is where you’d go to view any recording. That said, the doorbell camera captures most things going on on my porch without continuous recording. I’ve have to peg back sensitivity so I’m not constantly being alerted. There’s enough on board memory to where I capture relevant activity throughout the day.
It’s a very good doorbell system. I’ve had a few different ones, this is definitely the best one.
A:AnswerApp will not install if you don't have a 16-24VAC that is 30A capable transformer.
No Idea why a standard doorbell transformer is not sufficient to power this. A capable transformer is not sold with this doorbell, you have to procure it elsewhere. Necessary items should either be provided in the package or at least be mentioned on the retail package.
A:AnswerNo, it will detect the movement and notify you. Also it supports two-way audio. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThis is the Best Buy exclusive model, so you can't find it on eufylife.com. This item is currently unavailable in the Netherlands or Europe. I will forward your request to our product team. Thanks for your support!
If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerHomeKit has specific requirements on hardware. We’re actively investigating and trying. But now it’s still too early to say yes or no to the integration. Please stay tuned to our latest news. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThis doorbell comes with one 15° mount wedge. If you need a second angle mount, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973. We are happy to assist you.
A:AnswerThis doorbell only works with 2.4 GHz. We suggest you name the two Wi-Fi differently so that you can choose 2.4ghz wifi when connecting. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThe detection range is related to the installation height and the view of your doorbell. The range can be up to 16ft. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThe operating temperature for the doorbell is -4°f (-20°C) to 122°F (50°c). If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerYes, you can add an additional eufy doorbell chime. Each doorbell can link up to 4 chimes. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerProbably. Question is when they'll do it. It connects to Amazon Echo show, but you can speak through it. Just video feed, but video fails often on Echo Show. Same issue exists with Google Home.
A:AnswerThe dimensions of the doorbell are 5.0 x 1.8 x 1.0 inches. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThe dimensions of the doorbell are 5.0 x 1.8 x 1.0 inches. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerI have mine at about 3.5 feet (42 inches) and it catches everything. If you're replacing an old doorbell just place it in the same spot as that's where you're connecting wires will already be. This has very wide viewing angle both horizontally and vertically so you really can't go wrong. My viewing frame catches the ceiling of our entryway and the ground in front of it, both about one foot off the wall.
A:AnswerWhen enabling HDR, the video will work on 10fps. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerYou must use the included chime. You also need to connect a bridge adaptor to your existing chime. It's simple to setup. I initially thought this would be a bad thing, but I find the tones of the included chime so much better than my "ding-dong" chime. Just plug it into a corner somewhere and it's not a big deal.
A:AnswerYes, the screw locations are in the same place. Both doorbells' dimensions are almost the same. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
