Questions & Answers

Name: eufy Security - Smart Wi-Fi Video Doorbell 2K Pro Wired - Black/White
Brand: eufy Security
SKU: 6425487
Price: 51.99 USD
Rating: 4.2 (323 reviews)

eufy Security - Smart Wi-Fi Video Doorbell 2K Pro Wired - Black/White

Model:: E82021F2; |
SKU:: 6425487

User rating, 4.2 out of 5 stars with 323 reviews.

Highly rated by customers for:

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QuestionAre there any differences between this new unit and the previous wired Eufy WiFi video doorbell in onboard processing, AI capabilities, or other features aside from the 32gb storage and continuous video recording?
Asked 5 years ago by inquisitivedoorbeller.
- Answer The main difference is the larger local storage and 5-day continuous recording. It supports Human detection as the previous wired doorbell. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 2 years ago by Eufy Team
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QuestionIs Homekit secure video (in the future) possible on this unit, or is this one of the doorbells that Eufy has actively decided *against* developing Homekit for (in the future)?
Asked 5 years ago by doorbelletal.
- Answer Thanks for your question. HomeKit has specific requirements on hardware. We’re actively investigating and trying. But now it’s still too early to say yes or no on for the integration. Please stay tuned on our latest news. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 2 years ago by Eufy Team
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QuestionDid anyone upgrade from the previous 2K Wired Model (4GB memory)? Was the mounting plate the same? Specifically, did you have to drill new holes to mount it or could it use the existing ones from the previous doorbell? Thanks!
Asked 4 years ago by PaulQ.
- Answer Yes, the mounting plate is the same, you can use the existing one from the previous Eufy doorbell. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 4 years ago by Eufy Team
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QuestionWhat is the operating temperature range for this wired doorbell? I live in an area that drops below 0F in the winter and my current video doorbell will not work at those temps.
Asked 4 years ago by Lindsay.
- Answer I've been using my doorbell camera for two months now and the video is clear that audio clear I love it.
  Answered 4 years ago by Lauren
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QuestionHow is the Best Buy exclusive model different from the standard Eufy Wired 2K Video Doorbell?
Asked 4 years ago by BR.
- Answer The main difference is the 8x larger on-device local storage (32 GB) and 5-day continuous recording. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
  Answered 2 years ago by Eufy Team
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QuestionWhat's the input voltage for Chime? Can someone please check? Is it only 110v or is it 110v-240v ? Thanks
Asked 5 years ago by Anonymous.
- Answer Got my answer from support. Chime can work with 110-240 VAC
  Answered 5 years ago by Anonymous
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QuestionWhat is the distance between the mounting holes?
Asked 2 years ago by Eddie.
- Answer BigJohn I’m pretty sure it’s not 6in apart since according to Eufy’s website the doorbell is 5.16 inches. Anyone else know?
  Answered 2 years ago by Eddie
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QuestionWould video recordings be lost if stolen?
Asked 4 years ago by inthehouse.
- Answer Yes. Storage is inside the bell and will be lost if bell is stolen.
  Answered 4 years ago by JohnLA
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Showing 81-88 of 88 questions

Questions & Answers

eufy Security - Smart Wi-Fi Video Doorbell 2K Pro Wired - Black/White

Q: QuestionAre there any differences between this new unit and the previous wired Eufy WiFi video doorbell in onboard processing, AI capabilities, or other features aside from the 32gb storage and continuous video recording?

Q: QuestionIs Homekit secure video (in the future) possible on this unit, or is this one of the doorbells that Eufy has actively decided *against* developing Homekit for (in the future)?

Q: QuestionDid anyone upgrade from the previous 2K Wired Model (4GB memory)? Was the mounting plate the same? Specifically, did you have to drill new holes to mount it or could it use the existing ones from the previous doorbell? Thanks!

Q: QuestionWhat is the operating temperature range for this wired doorbell? I live in an area that drops below 0F in the winter and my current video doorbell will not work at those temps.

Q: QuestionHow is the Best Buy exclusive model different from the standard Eufy Wired 2K Video Doorbell?

Q: QuestionWhat's the input voltage for Chime? Can someone please check? Is it only 110v or is it 110v-240v ? Thanks

Q: QuestionWhat is the distance between the mounting holes?

Q: QuestionWould video recordings be lost if stolen?

QuestionAre there any differences between this new unit and the previous wired Eufy WiFi video doorbell in onboard processing, AI capabilities, or other features aside from the 32gb storage and continuous video recording?

QuestionIs Homekit secure video (in the future) possible on this unit, or is this one of the doorbells that Eufy has actively decided against developing Homekit for (in the future)?

QuestionDid anyone upgrade from the previous 2K Wired Model (4GB memory)? Was the mounting plate the same? Specifically, did you have to drill new holes to mount it or could it use the existing ones from the previous doorbell? Thanks!

QuestionWhat is the operating temperature range for this wired doorbell? I live in an area that drops below 0F in the winter and my current video doorbell will not work at those temps.

QuestionHow is the Best Buy exclusive model different from the standard Eufy Wired 2K Video Doorbell?

QuestionWhat's the input voltage for Chime? Can someone please check? Is it only 110v or is it 110v-240v ? Thanks

QuestionWhat is the distance between the mounting holes?

QuestionWould video recordings be lost if stolen?