Questions & Answers

Q: QuestionIf as a member of Geek Squad and I purchase roku sticks can I get Geek Squad to install them on my TV's?

Asked 7 months ago by annie.

Q: QuestionDo u have to have wifi in order for this to work?

Asked 7 months ago by Anonymous.

• A:Answer It needs the internet to work. So yes, or it needs to be connect by an ethernet wire (hard wired internet).

  Answered 7 months ago by TaraWVerified Purchase

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Q: QuestionDo these every break or wear out? I’ve had a Roku streamer for about 6 years and it just stopped working

Asked 7 months ago by Pops.

• A:Answer Had similar problem after 3+ years. Just unplugged it and the TV and problem resolved. Has happened 2 or 3 times since and repeat process which keeps it going.

  Answered 7 months ago by OldguyVerified Purchase

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Q: QuestionIs the remote rechargeable and back light

Asked 8 months ago by Joe.

• A:Answer No

  Answered 8 months ago by CTMamaVerified Purchase

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Q: QuestionDoes this stick have input socket to connect directly to internet cat 6 cable?

Asked 8 months ago by Anonymous.

• A:Answer this uses wireless internet only. Roku Ultra has the option for hardwired.

  Answered 7 months ago by TaraWVerified Purchase

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Q: QuestionI am looking for a device that I can use strictly for screen mirroring as I will not have access to wifi. Will this allow me to stream all my services from my phone via screen mirroring without wifi?

Asked 9 months ago by Folker.

• A:Answer You need Wi-Fi

  Answered 8 months ago by ChristinaGVerified Purchase

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Q: QuestionRoku needs to be paired with Internet signal to work?

Asked 9 months ago by Anonymous.

• A:Answer I believe that is a must.

  Answered 8 months ago by MelvinVerified Purchase

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Q: QuestionWhat Roku unit supports spectrum tv app

Asked 9 months ago by Frerob.

• A:Answer All of them support Spectrum app. Once the device is set up, you go to the streaming store and download the Spectrum app for free, then open the app and login.

  Answered 7 months ago by TaraWVerified Purchase

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Q: QuestionWill this work on a Westinghouse TV?

Asked 9 months ago by CJ.

• A:Answer yes, as long has it has an HDMI input.

  Answered 7 months ago by TaraWVerified Purchase

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Q: QuestionWill this device work well in Perú?

Asked 9 months ago by Harry.

• A:Answer Hello Harry, Yes Roku works in Peru, and Roku devices are great for traveling.

  Answered 9 months ago by Roku Team

  
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Q: QuestionDo I have to pay a monthly subscription for the service?

Asked 10 months ago by TedLasso1.

• A:Answer Some channels are free; others you have to pay for.

  Answered 9 months ago by JeffHVerified Purchase

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Q: QuestionDoes Roku Tv have an app for Direct TV?

Asked 10 months ago by EVO.

• A:Answer Does your service have ruko tv?

  Answered 5 months ago by Fernmalavaceo

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Q: QuestionCan this replace a box used for cable? I rather have a one time charge for the Roku than pay a monthly charge for cable boxes.

Asked 10 months ago by Anonymous.

• A:Answer Seems that you can. Only downside is no up/down control for a on screen guide.

  Answered 10 months ago by SlickRickVerified Purchase

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Q: QuestionIs the Roku Express Player easy to use? I have an 89 year old almost legally blind person that needs the voice remote but is not familiar with navigating app based programming. We’d most like use YouTube or Apple TV. Thank you

Asked 11 months ago by Pegarina.

• A:Answer I find the voice response option very easy to use and it works well. You can also set the device to control the power and volume of most televisions

  Answered 11 months ago by SamSquanchVerified Purchase

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Q: QuestionMy current Roku periodically recommends installation of an SD card to speed up the loading of channels; is that necessary with this Roku, or has the channel-loading issue been corrected/addressed another way?

Asked 11 months ago by RoyW.

• A:Answer This Roku has no SD card slot.

  Answered 10 months ago by JamesB

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Q: QuestionDoes it support fox nation

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 11 months ago by FrankGVerified Purchase

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Q: QuestionDo i have to pay å monthly internet bill

Asked 1 year ago by Dee.

• A:Answer You need an internet for this to work.. if you already have internet roku is free, you do have paid option within roku...

  Answered 1 year ago by AirRodgers12Verified Purchase

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Q: QuestionDoes this Roku stick have the Spectrum app?

Asked 1 year ago by Ron.

• A:Answer Yes; it has the Spectrum app. I am going to save $15.00/month by returning my cable box to Spectrum and using the Roku to stream Spectrum instead.

  Answered 10 months ago by JamesB

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Q: QuestionWill this device stream tubi?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by AixaCruzVerified Purchase

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