Questions & Answers

Q: QuestionDoes this work with existing wired doorbell chimes? What size doorbell transformer does it need?

Asked 5 years ago by MsJulie.

• A:Answer Yes - The EZVIZ DB1C can work with your existing chime, please visit the website for a list of all the compatible chimes. EZVIZ DB1C power is rated at 16-24v

  Answered 5 years ago by EZVIZ Product Expert

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Q: Questiondoes this camera support onvif? specifically im talking about the DB1C which is the newer doorbell

Asked 5 years ago by cmdr1337.

• A:Answer No - EZVIZ DB1C is not ONVIF compatible. Most features and external configuration can be completed using RTSP protocol. We have some steps that you can follow on the support section of the EZVIZ website.

  Answered 5 years ago by EZVIZ Product Expert

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Q: QuestionWill the app work on my desktop with Windows 10? Do I need Alexa if I am only going to use this with the SD card? Does it have a wireless, plug-in to the wall power chime?

Asked 4 years ago by Ekim.

Q: QuestionWhat are its dimensions

Asked 4 years ago by Gio.

Q: QuestionI don't have an existing doorbell - could I install this with a 16V DC adapter for power and a wireless chime?

Asked 4 years ago by EnglishmanInNewYork.

Q: QuestionHow long is the battery life

Asked 4 years ago by Chief.

• A:Answer No batteries needed. The system is wired to the existing electric doorbell setup. Watch a YouTube video to see how it's done. Remember you need to have the doorbell added to your WiFi setup for it to work with the smart phone app.

  Answered 4 years ago by John

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Q: QuestionJust curious, is it wireless or wired?

Asked 4 years ago by TabA2019.

• A:Answer Hardwire for power but wireless network connectivity.

  Answered 4 years ago by AlexVerified Purchase

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Q: QuestionIs there a monthly subscription or storage you have to buy?

Asked 4 years ago by Nikki.

• A:Answer No - EZVIZ mobile app is used to view the live videos/ playback from your device if you have an SD card installed in the device. These services are 100% free to the user. If you opt to use the EZVIZ cloud subscription service, monthly rates do apply. For a list of monthly rates visit EZVIZ website

  Answered 4 years ago by EZVIZ Product Expert

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