A:AnswerThe same thing happened on mine, but I noticed paper was caught on the top sensor. I unplugged it and used scissors to remove the paper stuck over the sensor, and my shredder started working again. Hope this helps!
A:AnswerThis bin is a solid plastic collector that sits flush with the top shredder housing. There is no room for the shred pieces to "leak out". If you are careful with emptying the bin when full, you should have very little to no shred pieces that fall out of the shredder and onto the floor.
A:AnswerThe cost to repair would exceed the cost of buying a new shredder. When you buy a new one, you can get the protection plans that cover stuff like this and then if it happens, you take it to the store and get store credit to buy a new one!