Questions & Answers

1-10 of 13 Questions
  • Question
    Will this thing still count steps if I am walking on a treadmill with my hands on the rails? or if i am walking and carrying a package?   (5 Answers)

    By planecrazypatrick February 12, 2017.

    Answers
    • Best 
      Answer

      Yes, It will count while holding on to the rails of the treadmill but, will not give you a full accurate step count. The best thing I found that worked for me, was to put it in my pocket or take the bands off and slide it in the side of one of my shoes. For carry boxes and packages, I find it counts them and accurately too. I hope this helped you.

      By Cris8872 February 17, 2017.

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      • My Best Buy® Member
  • Question
    I am curious to find out why the Fitbit2 + HR in the Black gunmetal color is 50.00 dollars more expensive??   (2 Answers)

    By BuffaloStrong January 22, 2017.

    Answers
    • Best 
      Answer

      The update isn't really worth it in my opinion. The band is the same material it just has a different design on it. The metal on the side is also gunmetal instead of bright metal.

      By mammy2 May 27, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Difference beyond $? http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-silver/5579211.p?skuId=5579211 http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-gunmetal/5695000.p?skuId=5695000   (3 Answers)

    By Jim February 15, 2017.

    Answers
    • Best 
      Answer

      They are identical products except for the appearance. I am fond of the all black, stealth look. That's what I bought and the band looks much better. I'm betting this will also be true when I purchase a tan leather ban to offer me attire options. A black and silver body added to tan leather straps do not look as aesthetically pleasing to me as a solid black body added to the tan leather band. Of course beauty is in the eyes of the beholder and that's my opinion. So that's my final answer.

      By Dolomarshall May 17, 2017.

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      • My Best Buy® Member
  • Question
    Is this the special edition http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-gunmetal/5695000.p?skuId=5695000&cmp=RMX   (2 Answers)

    By Cat February 12, 2017.

    Answers
    • Best 
      Answer

      Yes it is. The only thing "special" about it is that it has a nicer finish and band is nicer. Outside of that identical to the other one. I will say it does look nice though

      By Bahollings February 12, 2017.

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  • Question
    When will size L be available?   (3 Answers)

    By BayAreaTechie November 14, 2016.

    Answers
    • Best 
      Answer

      The Large is already available. I do recommend that you go to fitbits site and do the size chart. If you have ever had one of their trackers before the large band is much bigger than previous large bands. I had the charge HR before with a large band and I just purchased the HR 2 with large band it it barely fits because there is a big difference in size for the bands.

      By vixendiver December 25, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Are they run with a replaceable battery?   (2 Answers)

    By only November 9, 2017.

    Answers
    • Answer

      The battery is rechargeable. If it no longer recharges, I am unsure if it is replaceable.

      By Anonymous November 9, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    what's difference between Fitbit Charge 2 and Fitbit Charge 2 + Heart Rate?   (2 Answers)

    By chris December 27, 2016.

    Answers
    • Answer

      Charge 2 HR does heart rate while the regular Charge 2 does not

      By Atc4life December 30, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I've been wearing my fitbit two days now and it seems to be counting any arm movement I make as a step. Do all fitbits do this or is mine defective and should exchange?   (6 Answers)

    Answers
    • Answer

      No not all Fitbits do that

      By Flint101 June 4, 2017.

    • Question
      Is the charge 2 activity tracker + heart rate ( small) - Lavender Rose Gold. The special Edition?   (5 Answers)

      Answers
      • Answer

        Yes it is.

        By rikflow June 2, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      is this the special edition   (5 Answers)

      Answers

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