Questions & Answers

Q: QuestionI am curious to find out why the Fitbit2 + HR in the Black gunmetal color is 50.00 dollars more expensive??

Asked 8 years ago by BuffaloStrong.

• A:Answer The update isn't really worth it in my opinion. The band is the same material it just has a different design on it. The metal on the side is also gunmetal instead of bright metal.

  Answered 8 years ago by mammy2Verified Purchase

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Q: QuestionIs it possible to upload music?

Asked 8 years ago by Erika.

• A:Answer No. Fitbit Charge 2 HR has absolutely no music or sound capabilities of any kind, nor does it have ports for sound or any way to upload content to the device. Essentially, the only non-activity monitoring capabilities it has are time and date, notifications, (silent) alarms, a stopwatch, and a guided breathing exercise. The watch alerts you to various things by vibration only.

  Answered 7 years ago by kmar0127Verified Purchase

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Q: QuestionDifference beyond $? http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-silver/5579211.p?skuId=5579211 http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-gunmetal/5695000.p?skuId=5695000

Asked 8 years ago by Jim.

• A:Answer They are identical products except for the appearance. I am fond of the all black, stealth look. That's what I bought and the band looks much better. I'm betting this will also be true when I purchase a tan leather ban to offer me attire options. A black and silver body added to tan leather straps do not look as aesthetically pleasing to me as a solid black body added to the tan leather band. Of course beauty is in the eyes of the beholder and that's my opinion. So that's my final answer.

  Answered 8 years ago by DolomarshallVerified Purchase

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Q: QuestionWill this thing still count steps if I am walking on a treadmill with my hands on the rails? or if i am walking and carrying a package?

Asked 8 years ago by planecrazypatrick.

• A:Answer Yes, It will count while holding on to the rails of the treadmill but, will not give you a full accurate step count. The best thing I found that worked for me, was to put it in my pocket or take the bands off and slide it in the side of one of my shoes. For carry boxes and packages, I find it counts them and accurately too. I hope this helped you.

  Answered 8 years ago by Cris8872Verified Purchase

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Q: Questionwhat's difference between Fitbit Charge 2 and Fitbit Charge 2 + Heart Rate?

Asked 8 years ago by chris.

• A:Answer Charge 2 HR does heart rate while the regular Charge 2 does not

  Answered 8 years ago by Atc4lifeVerified Purchase

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Q: QuestionWhen will size L be available?

Asked 9 years ago by BayAreaTechie.

• A:Answer The Large is already available. I do recommend that you go to fitbits site and do the size chart. If you have ever had one of their trackers before the large band is much bigger than previous large bands. I had the charge HR before with a large band and I just purchased the HR 2 with large band it it barely fits because there is a big difference in size for the bands.

  Answered 8 years ago by vixendiverVerified Purchase

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Q: QuestionDo you need to purchase a base charger for it to connect to a computer?

Asked 7 years ago by Jeff.

• A:Answer No just the cord it came with.

  Answered 7 years ago by MigdaliaVerified Purchase

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Q: QuestionDo you have to own a smartphone with this watch?

Asked 7 years ago by JOJO.

• A:Answer No. You can access it from the computer. But is fun to use with the smartphone, so you can have better control.

  Answered 7 years ago by CortarelliVerified Purchase

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Q: QuestionIs it Waterproof?

Asked 7 years ago by Christine.

• A:Answer No it is not waterproof.

  Answered 7 years ago by ScarlettVerified Purchase

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Q: Questiondoes this come with the charger or does it need to be purchased the charger separately

Asked 8 years ago by connie.

• A:Answer Yes. Ones with charger

  Answered 7 years ago by MikeVerified Purchase

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Q: QuestionAre they run with a replaceable battery?

Asked 8 years ago by only.

• A:Answer No, it is rechargeable battery. Few minute connected to an USB (through the connector), it you can use for days.

  Answered 7 years ago by CortarelliVerified Purchase

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Q: QuestionIs this the special edition http://www.bestbuy.com/site/fitbit-charge-2-activity-tracker-heart-rate-large-black-gunmetal/5695000.p?skuId=5695000&cmp=RMX

Asked 8 years ago by Cat.

• A:Answer Yes it is. The only thing "special" about it is that it has a nicer finish and band is nicer. Outside of that identical to the other one. I will say it does look nice though

  Answered 8 years ago by BahollingsVerified Purchase

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Q: QuestionIs the charge 2 activity tracker + heart rate ( small) - Lavender Rose Gold. The special Edition?

Asked 8 years ago by chase.

• A:Answer Yes it is.

  Answered 8 years ago by rikflowVerified Purchase

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Q: Questionis this the special edition

Asked 8 years ago by chase.

• A:Answer Yes

  Answered 8 years ago by OkimVerified Purchase

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Q: QuestionIs this the special edition?

Asked 8 years ago by cocorico.

• A:Answer Yes I love it...well worth it

  Answered 8 years ago by TreeVerified Purchase

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Q: QuestionWill I be able to return if the box is open? &his there a restocking fee?

Asked 8 years ago by Anonymous.

• A:Answer I purchased a Fitbit - Charge 2 Activity Tracker + Heart Rate recently. Tried it out for about 7 - 10 days and brought it back when I decided that it was not the one I wanted. I was able to exchange it for a Fitbit - Versa (plus the additional cost) and there was no restocking fee charged.

  Answered 7 years ago by DonBVerified Purchase

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Q: QuestionWill you be able to honor the Black Friday $20 discount on the two new colors of the FB Charge 2, making this $159.95?

Asked 9 years ago by Meg.

• A:Answer Yes

  Answered 8 years ago by BuntyVerified Purchase

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Q: QuestionI’m sitting on my couch moving my arm and it’s counting steps , Is this right ???

Asked 7 years ago by Irish.

Q: QuestionI've been wearing my fitbit two days now and it seems to be counting any arm movement I make as a step. Do all fitbits do this or is mine defective and should exchange?

Asked 8 years ago by Karenm.

• A:Answer No not all Fitbits do that

  Answered 8 years ago by Flint101

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