I have had my Fitbit since Valentine's Day. It has lost 9 minutes on the clock. It was correct for about 2 months then was 4 minutes slow. Yesterday it lost another 5 minutes so now I am 9 minutes behind. Any suggestions to the problem or how to correct? null

Question

MeToo · Accepted Answer

Be sure to connect with your cell phone for all the features including the time.

Nchi · Answer

Restart your phone and reconnect your device to it. Hopefully it works. Once had the same problem as yours difference is mine was late for 12hrs

Nbrowser · Answer

I have had the Fitbit Charge 2 and Charge 3 for several years and never experienced your problem. I would call Fitbit and tell them what it's doing. They should replace it.

“I have had my Fitbit since Valentine's Day. It has lost 9 minutes on the clock. It was correct for about 2 months then was 4 minutes slow. Yesterday it lost another 5 minutes so now I am 9 minutes behind. Any suggestions to the problem or how to correct?”

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