Questions & Answers

Q: QuestionDoes Fitibt Charge 6 come with a discounted fitbit premium membership for the 1st year? Fitibit offers one year premium membership for $19.99 on their website

Asked 2 years ago by SeattleSammamish.

• A:Answer Hi, Seattle22. The one year Premium and two year protection plan bundle is only available from the Fitbit webstore. In any case, Charge 6 comes with a free six month premium membership.

  Answered 2 years ago by FitBit Team

  
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Q: Questionwill this phone receive text messages from Iphones? I see it's a google product now, and I'm wondering if that's why my last fitbit stopped showing my messages.

Asked 1 year ago by kitti.

• A:Answer Hi, kitti. Fitbit Charge 6  can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates. For the suggested troubleshooting tips, see: https://support.google.com/fitbit/answer/14225533 If you need further assistance, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDoes Fitbit Sense 2 track oxygen?

Asked 2 years ago by Anonymous.

• A:Answer Not accurate

  Answered 2 years ago by PhillipB

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Q: QuestionDo you need to have a phone with you to track steps?

Asked 2 years ago by Anonymous.

• A:Answer No. The watch does the counting.

  Answered 1 year ago by KAYAKer

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Q: QuestionDoes this give average heart rate after a workout?

Asked 7 months ago by Swing.

• A:Answer Hi there, Swing. Yes, the Charge 6 will give you an average heart rate after completing an exercise. Here’s a link for more information: https://support.google.com/fitbit/answer/14237938?hl=en

  Answered 7 months ago by FitBit Team

  
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Q: QuestionDoes this come with sleep ? what are the differences between this and the fitbit charge 5?

Asked 2 years ago by alexv.

• A:Answer Hi, alexv. The Fitbit Charge 6 will automatically detect your sleep when you wear your device to bed. For more information, visit this: https://help.fitbit.com/articles/en_US/Help_article/1314.htm The features on the Fitbit Charge 6 that are not available on the Fitbit Charge 5 are the Heart rate on exercise equipment, YouTube Music controls, Google Maps, and Google Wallet. You can check out this link to know more about the Fitbit Charge 6: https://help.fitbit.com/articles/en_US/Help_article/2480.htm For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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Q: QuestionDoes this have find my phone

Asked 2 years ago by Lin.

• A:Answer Yes

  Answered 2 years ago by twin2Verified Purchase

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Q: QuestionCan you turn off the "always on" feature?

Asked 2 years ago by AliB.

• A:Answer Yes you can. Just swipe down, tap settings, then display settings, and then tap the always on item. Once there you can turn the always on display off or on. The manual section on how to do this is added as a photo.

  Answered 2 years ago by BBBrad

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Q: QuestionCan I answer phone calls and txt on this?

Asked 1 year ago by BigB.

• A:Answer No. You would have to purchase the Fitbit Versa or Sense models. They are smart watches.

  Answered 1 year ago by MariaVerified Purchase

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Q: Questionmax wrist size ?

Asked 1 year ago by brentt.

• A:Answer It comes with two different band sizes, small and large.

  Answered 1 year ago by LudmillaMVerified Purchase

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Q: QuestionDoes this fitbit have a replaceable battery? If so, is it hard to replace?

Asked 2 years ago by TJ.

• A:Answer No, not that I know off.

  Answered 2 years ago by Hawkeyeflash

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Q: QuestionIf I purchase it at Best Buy, will Fitbit honor their warranty?

Asked 2 years ago by WarrantyHawk.

• A:Answer Best buy and fitbit are 2 separate warranties. Fitbit has their own warranty and bestbuy has theirs if you choose to purchase it. One will not honor the other.

  Answered 2 years ago by Anonymous

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Q: QuestionDoe this this come with a charging cable, or is that extra $$$???

Asked 2 years ago by Scooter.

• A:Answer The fitbit comes with a charging cable.

  Answered 2 years ago by SharonGVerified Purchase

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Q: QuestionDoes the Charge 6 come with a charging cable?

Asked 1 day ago by TimothyB.

Q: Questiondoes this come with a charger

Asked 1 week ago by Anonymous.

• A:Answer Yes, it comes with charger!

  Answered 1 week ago by LuciaSVerified Purchase

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Q: QuestionCan you change out the band with a fancier one?

Asked 2 weeks ago by Anonymous.

• A:Answer Hey there. Yes! You’re able to change the bands on the Charge 6 to fit every occasion. Check out this article for more details: https://support.google.com/fitbit/answer/14237222

  Answered 2 weeks ago by FitBit Team

  
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Q: QuestionDo the band come in small sizes? Does the tracker monitor walking and biking as steps?

Asked 1 month ago by Ladygz.

• A:Answer Great questions, Ladygz. The Charge 6 has both a small and large band included in the box. Regarding step tracking, Fitbit's finely-tuned algorithm counts steps by detecting walking and running patterns. Bumpy bike rides might add a small, insignificant number of extra steps. To prevent this, use the Exercise app's "Bike" option or ensure "Outdoor Bike" is set for automatic recognition.

  Answered 1 month ago by FitBit Team

  
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Q: Questiondoes this come with 6 months subscription?

Asked 1 month ago by Bix123.

• A:Answer Yes, it does. I'm enjoying it, although I'm not certain I'll pay for it at the end of the six months.

  Answered 1 month ago by LizF

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Q: Questionany of your fitbit watches have blood pressure monitoring?

Asked 2 months ago by Anonymous.

• A:Answer Hi there. Unfortunately, there are no Fitbit watches that are able to provide blood pressure readings. However, most can detect your heart rhythm and heart rate. When you use the Fitbit ECG app, your heart rhythm data is analyzed for signs of AFib. For more information, here’s an article to view: https://support.google.com/googlepixelwatch/answer/13783955?hl=en&sjid=4984941481178094170-NC

  Answered 2 months ago by FitBit Team

  
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