Questions & Answers

Q: QuestionRecently purchased fitbit inspire 3. But it count steps even if I just randomly move my hands while seating on a chair. Is this normal for fitness trackers? I naturally expected it to count steps only while I’m walking :-).

Asked 2 years ago by Anonymous.

• A:Answer I’ve noticed every tracker even my Apple Watch will do this if you have a big enough arm movement

  Answered 2 years ago by CindyW

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Q: QuestionDo you have to have the premium membership

Asked 3 years ago by Anne.

• A:Answer No. It tracks a lot without the Premium membership. But you have the option to join the Premium membership for more involved tracking.

  Answered 2 years ago by satisfiedVerified Purchase

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Q: QuestionCan the heart rate number be made larger?

Asked 3 years ago by henry6.

• A:Answer I just wear my glasses.

  Answered 2 years ago by JamesRussellGrayVerified Purchase

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Q: QuestionWhat does it do withOUT the premium membership?

Asked 3 years ago by Carrie.

• A:Answer Shows you your steps, heart rate, has a clock, timer a goal setter. There are other things but you can research it to find out more.

  Answered 3 years ago by JanetGVerified Purchase

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Q: QuestionDoes it track steps?

Asked 3 years ago by Baseball.

• A:Answer Yes it tracks steps

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionMy husband purchased a fitbit for both of us. We have had them 6 months to a year. both have quit working and will not charge. is there a rechargable battery that need to be replaced. if not what is wrong with our fitbits?

Asked 2 years ago by JoAD.

• A:Answer Hi, JoAD. We're sorry to hear that your and your husband's Fitbit Inspire 3 isn't charging. The batteries on our Fitbit devices are not replaceable. If you haven't done so already, we recommend giving them a restart: https://goo.gle/restart We also suggest checking out battery-reviving tips at: https://goo.gle/battery Should you need further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionWhy is size not specified?

Asked 2 years ago by Reets.

• A:Answer assuming you are asking about length of band... there are 2 options in packaging.. so there is a smaller band and larger band offered... so I would think the band will work with most wrists.

  Answered 2 years ago by MaysonCVerified Purchase

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Q: QuestionCan you set to vibrate or notify you when you leave a set hr range during workouts?

Asked 2 years ago by Colin.

• A:Answer yes

  Answered 2 years ago by user875939

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Q: QuestionCan I I swim with the Fitbit like is it waterproof?

Asked 2 years ago by Anna.

• A:Answer yes, in deeper water than you would ever swim unless you are diving as a hobby or job.

  Answered 2 years ago by DoyleVerified Purchase

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Q: Questionis it waterproof?

Asked 3 years ago by Barready.

• A:Answer El fit bit watches are water proff?

  Answered 3 years ago by Anonymous

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Q: QuestionIs there an audible alarm? Is the vibration enough to wake an average sleeper?

Asked 3 years ago by SherrieS.

• A:Answer Sorry, I can't answer your question, I haven't used the alarm. Because of my insomnia, I have begun taking meds to help me sleep, therefore, I have to use the blaring alarm on my phone, LOL!!!

  Answered 2 years ago by DawnJ

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Q: QuestionCan you read the numbers outdoor unlike Inspire 2?

Asked 3 years ago by Bright.

• A:Answer Yes

  Answered 3 years ago by HeatherD

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Q: QuestionCan I turn off the "Notifications" for phone and text?

Asked 11 months ago by MeMa.

• A:Answer I just bought the charge 6 and had the same problem. Nowhere have I seen the solution I just found. I clicked the fitbit charge icon on top left of app. I clicked on my device, the Charge 6. Under notifications the 1st option was "Mirror your phone". This was finally the solution to stop my phone notifications going to my Fitbit.

  Answered 8 months ago by Anonymous

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Q: Questionwhat happens if you dont continue a premium membership

Asked 3 years ago by snooky.

This question was asked about the related product: Fitbit - Inspire 3 Health & Fitness Tracker - Morning Glow - (2022)

• A:Answer Nothing. You just lose depth of data. You still get good basic data for daily tracking.

  Answered 3 years ago by Herbkessler

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Q: QuestionAre you able to connect the watch to a pair of Bluetooth headphones and listen to music through them? Or is the bluetooth just to connect to a phone or something?

Asked 3 years ago by CameronL.

• A:Answer No don't have headphones nor do I want them

  Answered 3 years ago by forgetVerified Purchase

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