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Questions & Answers

Your price for this item is $179.95
The comparable value price is $249.95
Page Showing 21-40 of 63 questions
  • QuestionMy FitBit gave erroneous heart rate results. It showed a heart rate of over 90 for 5+ hours when my heart rate was actually in the 60's. What happened and how can I rely on something that gave false information?

    Asked by Poohgirlrt.

    • Answer My answer depends on how snugly your Fitbit Sense 2 is held to your wrist by the watch's wristband. If your Sense 2 moves easily over your wrist, then you must tighten it up until it does not move easily on your wrist. If your Sense 2 was tightly secured to your wrist when you experienced the erroneous pulse rate readouts, then it is possible your Sense 2 was detecting palpitations in your heart beat, such as atrial fibrillation or atrial flutter. If, during the time your Fitbit appeared to be reporting an erroneous heart beat rate, you were monitoring your pulse rate manually and you felt no additional heart beats beyond your regular sinus rhythm of 60 per minute, then your watch may be faulty and should be brought to Best Buy for fault analysis. If, however, you did detect additional, though faint, beats in addition to your basic sinus rhythm of 60 beats per minute, then you were experiencing heart palpitations that your watch correctly reported; and you should see your family doctor immediately for referral to a consulting cardiologist.

      Answered by rybskip

  • QuestionCan you talk into the Fitbit sense 2 advanced watch?

    Asked by Anonymous.

    • Answer You are able to connect Alexa to this smartwatch!

      Answered by HannahB

  • QuestionIs this compatible with iOS version 17.6.1?

    Asked by SaberV.

    • Answer Yes, it is.

      Answered by Anonymous

  • QuestionDoes this device have fall detection?

    Asked by Me.

    • Answer Hi, there. Sense 2 doesn't have the fall detection feature. To learn about Sense 2 features, see: https://www.fitbit.com/global/us/products/smartwatches/sense2 For further help, reach out through phone, chat, social support, or through our community forums: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionCan you receive and send texts through this watch?

    Asked by Avery.

    • Answer Hi, Avery. You can receive notifications and send quick replies on Fitbit Sense 2 using an Android phone. To receive notifications, please visit this: https://support.google.com/fitbit/answer/14225533 To send a quick replies, you can follow the steps here: https://support.google.com/fitbit/answer/14237935 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionHow does fall detection work, do you just make a call on the watch?

    Asked by LW.

    • Answer Yes, we can make calls from the watch.

      Answered by AkhilasiriG

  • Questionwhat is the battery life

    Asked by rick.

    • Answer Mine lasts about a week. It genuinely depends on the settings you have set.

      Answered by TLBWV

  • QuestionDoes it have fall detection

    Asked by Anonymous.

    • Answer No it doesn’t. I mainly got it for the stress notification and the recovery of my body. As a manager sometimes I don’t notice when I’m stressing out or heart rate is evaluating, so the the sense actually vibrates when it feels you’re stressing and it makes you take a calm test or deep breaths. I’m also a gym person and I can overwork myself with physical labor at work and going to the gym 5 to 6 days a week. The sense lets you know if your body is ready for a light, moderate, or heavy workout, so it eliminates the chances of injury in f yourself or getting sick. Of course the sleep tracker is still apart of it, but I love the figure for diabetic people. I got my mother in law one so that while she’s out she can see her blood sugar levels or even around the house.

      Answered by Hulkcookie87

  • QuestionCan this watch check glucose levels

    Asked by Deejags.

    • Answer No it can monitor heart rate but not glucose level.

      Answered by JustLeslye

  • QuestionDoes this track pickleball?

    Asked by LAMY.

    • Answer No it does not

      Answered by MarkyC

  • QuestionCan I get calls and messages on this fitbit if I go for a run and leave my phone home?

    Asked by Anonymous.

    • Answer Yes you can

      Answered by MarkyC

  • QuestionWill this fitbit work with Spotify?

    Asked by Anonymous.

    • Answer No. Doesn't evdn work with its own app.

      Answered by RobertC

  • QuestionCan you check the time while exercising or do you have to stop the app tracking your exercise to check the time?

    Asked by Catheya.

    • Answer you can read the time while exercising. Separate functions have separate screens

      Answered by RobertC

  • QuestionWhat's the average battery charge life of the sense 2

    Asked by Anonymous.

    • Answer Hi, there. The Fitbit Sense 2 battery can last up to more than 6 days. For more information, visit https://support.google.com/fitbit/answer/14226518 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionIs there a versa that does all that the Sense 2 does, plus measures blood sugar and blood pressure ?? do any verses measure blood sugar?

    Asked by QuiltOne.

    • Answer Hi, QuiltOne. All the features of Sense 2 aren't present in Versa 4. To compare the two watches, visit: https://www.fitbit.com/global/us/products Regarding the glucose tracking feature, you can manually log your glucose levels and related symptoms in the Fitbit app or automatically import your glucose levels to the Fitbit app from select devices and apps. Know more here: https://support.google.com/fitbit/answer/14236603 For any other questions or concerns, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionMy watch has stopped recording sleep and weather.

    Asked by Anonymous.

    • Answer Hi, there. We're sorry to hear that your Fitbit Sense 2 is not tracking your sleep and the weather app is not working. To track your sleep, we recommend checking out the tips here: https://support.google.com/fitbit/answer/14236407 To set up the Weather app, you can follow the steps here: https://support.google.com/fitbit/answer/14237125 For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

      Answered by FitBit Team

  • QuestionDoes this watch alert when you fall?

    Asked by Grandma.

    • Answer Hi, Grandma. Fitbit Sense 2 doesn't have a fall detection feature. For more information about Sense 2, see: https://support.google.com/fitbit/answer/14237106

      Answered by FitBit Team

  • QuestionWill versa 3 bands and covers fit the Sense 2 watch

    Asked by AngM.

    • Answer Hi, AngM. If you're referring to the screen protector, yes, the accessories for the Fitbit Versa 3 (bands and screen protector) are all compatible with the Fitbit Sense 2. Please visit https://www.fitbit.com/global/us/products/accessories For any additional questions and concerns, reach us at https://goo.gle/contactfitbit

      Answered by FitBit Team

  • Questiondoes it have a timer, stopwatch & alarm?

    Asked by Vicki.

    • Answer Yes

      Answered by MelanieB

  • QuestionIs this watch compatible with a galaxy A51 5G. Thank you.

    Asked by Gracey.

    • Answer This watch is compatible to galaxy A51.

      Answered by AkhilasiriG