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Page Showing 41-60 of 150 questions
  • QuestionDoes the ring floodlight camera pro connect to 5g?

    Asked by Rosie.

    • Answer it just needs to be connected to a wifi

      Answered by EandA

  • QuestionCan you turn the motion sensor light on and off?

    Asked by Dave.

    • Answer yes

      Answered by EandA

  • QuestionHow much voltage does the lamp consume?

    Asked by Vol.

    • Answer Hi Vol. Thank you for taking the time to ask this question. The amount of power consumed may vary depending on the usage of the device. The Ring Floodlight Cam Wired Plus is hardwired with 110-240 VAC. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionDo you have to pay for a plan to use the functions of the camera if you connect to your home WiFi

    Asked by Bobby.

    • Answer i believe to keep the video recordings you need a plan but you would still get motion detections and be able to watch it live

      Answered by EandA

  • QuestionI am replacing a flood light mounted up to the eave of the roof, not the wall. Can this camera be mounted to the eave where the current flood light is hard wired?

    Asked by DavidH.

    • Answer Yes, you can mount it on the eave.

      Answered by Ghakala

  • QuestionCan I use my existing wiring fr my old adt cameras for these?

    Asked by DarianL.

    • Answer I used wiring from existing flood light

      Answered by Sparkles

  • QuestionWe are moving to a brand new house and will not have WiFi right away. Must WIFI be working for installation? While the electrian is still there we would like ring flood light installed. Thank you

    Asked by Joey.

    • Answer Hi Joey. Thank you for your question today! No, the Ring Floodlight Cam Wired Pro doesn't require a Wifi connection for the physical installation. To test the device after installation you can press the setup button to put the device into setup mode. Then, once you get your Wifi connected you can go through the digital setup from within the Ring app. If any additional information is needed regarding the Ring Video Doorbell Wired or Ring Chime, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionHow many watts do the flood lights use when left on? What is the wattage ratings for each of the 2 LEDs?

    Asked by JimMc.

    • Answer Hi Bluetooth. Thank you for your question today! The Ring Floodlight Cam Wired Pro uses two 3000K with 2000 lumen floodlights. Which uses about 7 watts for both lights. If any additional information is needed regarding the Ring Floodlight Cam Wired Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionDoes this device have a UL listing?

    Asked by Ruth.

    • Answer Hi Ruth. Thank you for taking the time to reach out to us with your question. The Ring Floodlight Cam Wired Pro must be installed on a 4“ round UL listed weatherproof electrical box. We have included a link here to the safety and compliance information for the Ring Floodlight Cam Wired Pro: https://ring.com/support/articles/2egk5/Safety-and-compliance-information-for-Ring-Floodlight-Cam-Wired-Pro. We have also included a link here to the installation instructions for the Ring Floodlight Cam Wired Pro: https://ring.com/support/articles/3v1dn/Installing-Your-Ring-Floodlight-Cam-Wired-Pro. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionMy new ring wired pro camera does not pick up moving vehicles in my driveway and will only pick up people walking and moving. My old ring flood would pick up any motion. Is this normal? I have the sensitivity as high as it can go.

    Asked by Jar7758.

    • Answer Hi Jar. Thank you for taking the time to ask this question. There are a few steps we can try to get the Ring Floodlight Cam Wired Pro to detect all motion. Ring Smart Alerts filter out wanted and unwanted motion based on the settings you have for the camera. The Smart Alerts feature allows you to choose the notification and recording options for person and other motion. Depending on the current settings of your Ring Floodlight Cam Wired Pro, other motion may not be enabled to record or send alerts. To review this setting and make any changes, please follow these steps: 1) Tap the menu (≡) on the top left. 2) Tap Devices. 3) Tap the device that you want to adjust. 4) Tap Motion Settings. 5) Tap Smart Alerts. 6) Tap Enable Feature. (If the feature is already enabled, you can skip to step 8). 7) Tap Continue. 8) Select the notification options that you want for Person and Other Motion. You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications. 9) After you've adjusted your settings tap Done. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Link from Ring.

      Answered by Ring

  • QuestionIf I install a ring camera and 3 spotlight cam pro units, do I need a ring hub?

    Asked by John.

    • Answer Hi John. Thank you for your question. No, you do not need a Ring hub to use the Ring Floodlight Cam Wired Pro or the Ring Spotlight Cam Pro. Ring devices require wifi connectivity and a Ring account, which can be set up on our website or by downloading the Ring app. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionHow long is the total tech warranty under Best Buy? If ring gives a 1 year warranty, does Best Buy extend that with a second year?

    Asked by Phill.

    • Answer Depending on which plan you bought

      Answered by Customer

  • QuestionQuestion is about this Solar panel sold with this spotlight. It’s a wired spotlight, says solar panel for select camera. Is this set capable of having battery and solar panel to charge the spotlight camera? If not it needs to be indicated in the listing.

    Asked by Stef.

    • Answer Hi Stef. Thanks for reaching out. The Ring Floodlight Cam Wired Pro requires a hardwired connection; it is not compatible with battery or solar power. It must be installed on a 4“ round UL-listed weatherproof electrical box. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI’m thinking to buy your outdoor Camaros for my house. I want more info please. How much monthly fees for the service of doorbell and 5 other Camaros ? What included in service plan?

    Asked by Anonymous.

    • Answer Hello. Thanks for asking. Ring Floodlight Cam Wired Plus is an outdoor floodlight security camera with 1080p HD video. Ring Floodlight Cam Wired Plus has ultra-bright, motion-activated LED floodlights, customizable motion zones, live view, color night vision, a 105db siren, and two-way talk. There are three Ring Protect Plans available for home devices and one Ring Protect Plan for the Ring Car Cam. For more specific information on Ring Protect plans, visit our support center. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • Questionwhat are the dimensions on the mounting plate? I'm looking for a light block to put on the siding.

    Asked by Anonymous.

    • Answer Hello. Thank you for asking. The Ring Floodlight Cam Wired Pro base/mounting bracket measures 4.7 in. (12 cm) in diameter. It must be installed on a 4“ round UL-listed weatherproof electrical box. Visit our support center for a full step-by-step installation guide. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionOnce mounted, what is the physical angle / range / twist that the camera can be moved on the pivot - both up/down and left/right?

    Asked by PeoplesHero.

    • Answer Hi PeoplesHero. Thanks for asking. The Ring Floodlight Cam Wired Pro offers a 140-degree horizontal and 80-degree vertical field of view. The collar spins around 180 degrees, allowing you to spin and rotate the camera 360 degrees in order to find the perfect angle. If any additional information is needed regarding your Ring question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes the floodlight cam pro have to be hard wired or can it operate using only a battery? If it is hard wired only, will it link with my current ring doorbell and devices that are not hard wired but rather operate via a battery only/

    Asked by Willie.

    • Answer It's hard-wired.

      Answered by DellSilerHouse

  • QuestionCan you use the flood light camera as just a flood light- meaning turn the light on and off with hardwire switch. For example, taking the dogs out at night, or hanging out on the patio and want to use the flood lights without the motion detection?

    Asked by blmnp.

    • Answer Hi blmnp. Thanks for asking. If you would like to manually turn the lights on or off and override the motion detection settings, you can do so through the Ring app. The light toggle for your device is located on your device dashboard in the Ring app, above the Motion Alerts toggle. Toggle this control to manually turn the floodlights on (blue) and off (white). We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI have a wired floodlight pro and want to change the WiFi password. I no longer have the box . It is asking me code from the box

    Asked by Nataliep.

    • Answer Hi Nataliep. Thank you for reaching out. The Ring Floodlight Cam Wired Pro is compatible with 802.11 b/g/n wifi connections at 2.4 GHz and 5.0 GHz. Follow these steps to update your wifi or reconnect your device: Open the Ring app. Tap the menu (≡) in the top left. Tap Devices and select the camera you'd like to reconnect. Tap the Device Health tile. Under Network, tap Change Network. Tap Change Wifi Network, then follow the steps in the app. You can choose to use Movement or the Setup Button to reconnect. If your camera is too high to easily access the button, choosing Movement will reconnect your device to wifi by using the camera's motion detection. Tap Continue and follow the prompts in the app to reconnect. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in Device Health to confirm it has successfully reconnected. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionWill the siren sound Automatically?

    Asked by Fast.

    • Answer Hi Fast. Good question. No, the Ring Floodlight Cam Wired Pro alarm can be toggled on manually through the Ring app. However, if you are looking for automatic announcements to visitors, you can enable the motion warning feature. Motion Warning is a voice announcement feature that can play when motion is detected on select doorbells and cameras, letting visitors know your home is protected by Ring. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring