A:AnswerI couldn't find mine... after further search found it in email. Before finding...I contacted BestBuy customer service, they provided it by phone.
A:AnswerHello John,
Typically, you redeem these offers through a specific URL or in the YouTube or Google account settings. There should be a 'Redeem' option somewhere. If you got a code, you'd enter it there. Just make sure you're logged into the right account!
A:AnswerJust go to YouTube and sign up, add the code that you received and use it. I hope I could help...all the instructions are at the email you should have received or a bar code at the purchase.
A:AnswerWhy the "Free" Trial Might Show a Cost
The "1 Month Free + 50% Off" Deal: Best Buy currently runs a promo where you get one month free and then pay $6.99/mo for the next two months. If you see a price during checkout, you are likely on this "Buy-and-Save" plan rather than the 3-month free trial.
The "Plus/Total" Member Benefit: The actual 3-month free trial ($0.00 for 90 days) is often an exclusive benefit for My Best Buy Plus™ or Total™ members. If you aren't an active member of those paid tiers, the system may default you to the discounted version instead.
Strict "New Subscriber" Rules: Both Google and Best Buy only allow the 3-month free version for brand-new accounts. If you have ever had a trial or a YouTube Music/Red account in the past—even years ago—the code will automatically convert to a standard one-month trial or a discount.
How to Resolve It
Check your Email: Look for the specific terms in your Best Buy digital delivery email. It will state if it is a "3-month trial" or a "1 month + 50% off" offer.
Verify on YouTube: Go to your YouTube > Purchases & Subscriptions page. It will show you exactly when your first $0.00 period ends and what the next charge will be.
Authorization Hold: Note that Google often places a temporary $1.00 hold to verify your card. This is not a charge and will disappear from your statement in a few days.
If you were promised 3 months free and received a discount instead, you can reach out to Best Buy Digital Support at 1-888-BEST BUY to request a correction.
A:Answer1. Clear Your Cache and Cookies
The most common cause of a blank screen is corrupted browser data or an old cookie that is blocking the redemption script from loading.
Go to your browser settings and Clear Cache and Cookies.
Restart your browser and try the link from your Best Buy email again.
2. Switch to an Incognito Window (Crucial)
If you are logged into a Google account that has ever used a trial before, YouTube’s page might freeze or go blank while trying to verify your eligibility.
Open a Chrome Incognito or Private window.
Log into a brand-new Google account (or one that has never had Premium).
Manually type in youtube.com/redeem and paste your code there.
3. Use "Desktop Mode" on Mobile
If you are trying to redeem this on a phone or tablet, the YouTube app often interferes with the web link, causing it to crash or stay blank.
If using a mobile browser, tap the "Aa" or three dots and select "Request Desktop Site."
Better yet, try the redemption on a Laptop or PC instead of a mobile device.
4. Disable Ad-Blockers and VPNs
Redemption pages require secure scripts to run so they can verify your payment method (even for a free trial).
Ad-blockers: These often mistake the redemption pop-up for an ad and block it, leaving you with a blank screen. Disable them temporarily.
VPNs: YouTube needs to verify you are in a supported region (USA). If your VPN is on, it can cause the page to fail to load.
5. What if the screen is STILL blank?
If you've tried all the above and it's still blank, the code itself might be inactive or expired in Best Buy’s system.
The Fix: Contact Best Buy Digital Support (1-888-BEST BUY). Tell the representative you are getting a "blank screen error" on the YouTube side. They can "void and reissue" a fresh code to your email, which almost always solves the problem.
Best Buy & Geek Squad Contact InfoServicePhone Number Hours (Central Time) Best Buy Customer Care1-888-BEST BUY (1-888-237-8289) 24/7 SupportGeek Squad Support 1-800-GEEK SQUAD (1-800-433-5778) 24/7 SupportOnline ChatBest Buy Contact Page 7 a.m. – 11 p.m. CT
A:AnswerTrying to make sense of your message. Here is my attempt of an answer. I purchased a keyboard and mouse combo from Best Buy and received 3 months of YouTube Premium for free.
A:AnswerJust dont bother signing up for it. I already had it when i got some for free off another purchase, didnt qualify for the free anyway and just ignored the email for the package
