Questions & Answers

Q: QuestionI just installed model FFCD2413US. It shows a decibel level of 60. It is rather noisy. I need to know if there is a noise insulation pad for this unit? Can I even use a pad for this model? I have the version from my old dishwasher that I kept.

Asked 4 years ago by Karry.

• A:Answer Good afternoon, Karry. There is an optional insulation blanket that can be added to the installation! The manufacturer part number is 154858701, and this can easily be ordered through us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. – Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionDo you need to order the install kit for with it? Or anything else

Asked 6 years ago by Colette.

• A:Answer Yes the install kit is separate and costs about 50$ that's it, if you're doing it yourself make sure to get insulation.

  Answered 6 years ago by O2laVerified Purchase

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Q: QuestionCan Heat Dry be selected at 1 hour wash cycle?

Asked 4 years ago by Frank.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Great question, Frank! You are able to use the Normal Heat Dry, Hi-Temp, Air Dry during the 1 Hour Wash. We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs the power connection hard wired or via 110v plug ?

Asked 4 years ago by JC.

• A:Answer Thanks for reaching out to us, JC! In researching, it appears the power connection is hard wired. A 15-20 amp, grounded, 120 volt AC only, electrical supply is required per the Installation Guide. We hope this information was helpful to you nd your shopping experience. -Ciara

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhen I tried to start my dishwasher fridge raider brand it won’t start and the light for the hold to lock is on as well as and rinse aid can you tell me how to fix this

Asked 4 years ago by Scooter.

• A:Answer Hello, Scooter. If the child locks have been activated (which would illuminate the lock on the display), press and hold the OPTIONS button for 3-5 seconds until the indicator light goes out. If the dishwasher isn’t able to start, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be happy to help! – Hailea

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs the tub stainless steel or plastic?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Thank you for your inquiry! In researching, we were able to see the tub is plastic. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionInstallation available?

Asked 5 years ago by Anonymous.

• A:Answer They dropped this product off at the door. Because of COVID19 they aren’t doing any installations at this time

  Answered 5 years ago by Sasha

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Q: Questionhow many amps does this unit require

Asked 5 years ago by Carver42.

• A:Answer Hello Carver42. The requirements for Amps @ 120 Volts: 10.0. Kindly, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionI need a 24” dishwasher that has the side mounting brackets. The framed opening doesn’t have a header to mount the unit. Any suggestions?

Asked 3 months ago by Anonymous.

• A:Answer Good day, valued consumer! If your framed opening has no header—making top-mounting impossible—then a Frigidaire 24″ front-control built-in dishwasher can still be a solid choice, as long as you pair it with the appropriate side-mount brackets. Recommendation Go ahead with the Frigidaire 24″ front-control dishwasher. Be sure to order the DWBRACKIT1 side-mount kit and install the brackets before sliding the dishwasher in. This will anchor it securely and work well even without a header. - Maico

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionIs the a vent on front of dishwasher?

Asked 9 months ago by Mimi.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Hi there, our valued customer! Installation and service must be performed by a qualified technician. -Chris

  Answered 9 months ago by FrigidaireSupport

  
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Q: QuestionShould the dishwasher door stay down when opened

Asked 10 months ago by Anonymous.

• A:Answer Hello, valued customer. Yes, the door of this model is designed to remain in the open position when fully lowered. This feature allows for convenient loading and unloading of dishes. We hope this information helps! - Christi

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionIs removing the old dishwasher that is built in part of the install or must we have it already removed?

Asked 1 year ago by Kathy.

• A:Answer Keep the electric connector to outlet from old dishwasher!!! You will need it to connect the new waher, there is no need to buy one…

  Answered 1 year ago by KarlaoVerified Purchase

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Q: Questionis this dishwasher compliant with the americans with disability act?

Asked 2 years ago by brian.

• A:Answer Hello, Brian. Thank you for reaching out. This specific model is not ADA compliant. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionThe door will not lock/close. I’ve taken the inside panel of the door off and cannot get to the latch. Anyway to fix the latch?

Asked 2 years ago by Blake.

• A:Answer Good day, Blake! A common reason for a dishwasher door not closing is a broken or damaged door latch. Inspect the various components of the door latch for signs of damage or excessive wear, including bent hinges or a misaligned strike plate. For us to investigate, please connect with us on our live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questionmy cabinet dept is 24.5. will it fit in? barbara

Asked 2 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Good day! I am afraid the unit won't fit in your cabinet. Here are the dimensions of the unit: Minimum Height 33 1/2" Maximum Height 35" Width 24" Depth 25" Depth With Door Open 49 1/4". ~Lauren

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this dishwasher have delayed start

Asked 2 years ago by John.

• A:Answer Hi, John. Thank you for reaching out. This model has a delay-start feature or function. ~Ruth

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionI have almost the same dishwasher. Mine has a plug in wire. Does this one plug in???

Asked 2 years ago by cleanairnut.

• A:Answer Hi there, cleanairnut. Yes! This unit has a plug-in wire. We hope this information was helpful to you and your shopping experience. -John

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionI know this model is carried in Black, but I would like to know what kind of finish it has? I am trying to match shiny black finishes on my appliances, not the matte black finish that many dishwashers have.

Asked 2 years ago by MelissaL.

• A:Answer Hello there, MelissaL! Thank you for reaching out to us and for expressing interest in learning about our product. A shiny/black finish is not available for this specific dishwasher, the only available colors are; White, Stainless Steel, and Matte Black. We hope this information was helpful to you and your shopping experience.-Angel

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDoes this dish washer heat the water/

Asked 4 years ago by BEN.

• A:Answer Hey, BEN! Thanks for your inquiry. This model dishwasher does heat the water in certain temp settings. ~Courtney

  Answered 4 years ago by FrigidaireSupport

  
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