Questions & Answers

Q: QuestionWhy is this dishwasher so loud? I can't believe they sell a product this loud. I cannot have a conversation in the kitchen without yelling over the dishwasher. I haven't tried adding the blanket, but I don't think 3 to 6 DB improvement will make this prod

Asked 3 months ago by Conversation.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Thank you for bringing this to our attention. We would like to make sure that your dishwasher is in perfect working condition. For assistance, please do reach out directly to our team. You can connect with us through Live Chat at Frigidaire.com, or by calling 1-800-374-4432, Monday–Friday from 8:30 AM – 8:00 PM EST. Our team will review your situation in detail and assist you accordingly. - Maria

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionIs the a vent on front of dishwasher?

Asked 1 year ago by Mimi.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Hi there, our valued customer! Installation and service must be performed by a qualified technician. -Chris

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionDoes this come with installation kit. Water supply line plus fittings and electrical cord

Asked 3 years ago by SP123455.

• A:Answer Thanks for reaching out to us, SP123455! This model does come with the necessary kit and equipment for Installation. You are able to view additional details in the Installation and Use and Care Guide. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionHello - Just wondering where this unit is manufactured? Thank you

Asked 3 years ago by Plasterer.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Hello. This dishwasher is manufactured in the United States. ~ Christy

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionIf you open the door before the cycle ends the door stays locked and if you continue the cycle water sprays everywhere because it doesn’t latch. We have to take it apart to fix it every time. How do we fix this?

Asked 3 years ago by Kenzie.

• A:Answer Thanks for reaching out to us, Kenzie! So that we are able to gain a better understanding of answering your question correctly, please connect with us via Live Chat, and our experts will dive right in. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the warranty on this dishwasher?

Asked 3 years ago by Anonymous.

• A:Answer All new dishwashers are covered by a one-year functional warranty to the original owner. Additional details of the warranty are provided on the last page of the owner's guide. ~ Anna

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionFrigidaire models FFCD2413UW and FFCD2418UW have identical descriptions. What is the difference between the two? Also, what does "Tall Tub" signify?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for reaching out to us! Although both models seem to be similar, they do have a few differences in the features, such as the wash cycles and the door latch. You are able to view more differences using the comparison tool on our branded site. We hope this information answers your question and was helpful to your shopping experience. -Ciara

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionI have old model GE "GSD3800G00BB" can I replace with this model? Does best buy help with installation? If my old model does not compatible and best buy do not help in installation , what is my option?

Asked 3 years ago by Ro.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Your best bet is to join their total tech plan which costs 199 per year. You get free delivery, free installation, and free take away of your old appliance. It is well worth it. Since most places charge for delivery nowadays. It’s the best decision we ever made. And it’s good for a whole year!

  Answered 3 years ago by SharVerified Purchase

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Q: QuestionDo the cycle, temp and option settings stay the same until you change them?

Asked 4 years ago by Leo.

• A:Answer Hi, Leo! The dishwasher is programmed to remember your last cycle so you do not have to reset each time. To start the dishwasher using the same cycle and options selected on the previous wash, just press the START/CANCEL pad. ~Ashton

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionWhat’s the minimum inlet water temperature ?

Asked 4 years ago by Smitty.

• A:Answer Hi, Smitty! Incoming hot water temperature should be at least 120°F (49°C). Water pressure should be between 20–120 psi. ~Ashton

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionClose door no lights come on what the problem

Asked 4 years ago by Rog.

• A:Answer Hi Rog. Cycle Indicator lights should come on after you have selected the cycle that you wish to clean your dishes. The lights should stay on until the cycle is complete. If this is not the case, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionIs there a food grinder in this model. Frigidaire ffcd2418us

Asked 4 years ago by Mamaw.

• A:Answer Hi Mamaw. We appreciate you reaching out. The unit has a food waste disposer inlet that can be hooked up to a food waste disposer. I hope that this information is helpful to your shopping experience. – Christy

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionHow many gallons of water does this model use overall and per cycle?

Asked 4 years ago by SteveDishwasherUsage.

• A:Answer There's a table in the manual that shows this information.

  Answered 4 years ago by Margaret

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Q: QuestionDoes stainless steel tub come in white dishwashers?

Asked 5 years ago by Ps123.

• A:Answer Hi Ps123. Model FFBD2420UW offers a stainless steel tub with a white exterior. ~ Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionHow I can turn only dry heat. I don't want to wash, only dry. And how I can take of the water if some is on the bottom

Asked 5 years ago by Olga.

• A:Answer Good afternoon, Olga. The dishwasher isn’t designed to run only the dry heat option without a proper cycle, but some moisture may remain on the plastic tub at the end of the cycle and would be normal. However, if you notice water puddled up at the end of the cycle, the dishwasher may not be draining properly. I would try following the steps in https://youtu.be/fhL2rbB-KoY to see if this helps. Don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST if you continue to notice the water. We’ll be happy to help! – Hailea

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat causes the door hinges not to turn ,cabinet has plenty of clearance. Seems like the hinges should be covered?

Asked 5 years ago by Dune.

• A:Answer Hey, Dune! We're a little unsure of your question. At your convenience, please take a moment to send us an email to [email protected], along with your dishwasher's model & serial number, address, telephone number, email address, date of purchase, and the store name so that we can see what solutions we might have to resolve your issues. Kindly, Courtney

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionCan I use side mounts on this product?

Asked 5 years ago by Donovan.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Hey, Donovan! The model you selected can be side mounted. ~Courtney

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionDoes this dishwasher have a vent?

Asked 5 years ago by Dev.

This question was asked about the related product: Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black

• A:Answer Hey Dev, Yes, the vent is located at the top. ~Corletta

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the Decibel rating on this unit?

Asked 5 years ago by RenZ.

• A:Answer Hey, RenZ! The model you selected has a decibel rating of 60dB. ~Courtney

  Answered 5 years ago by FrigidaireSupport

  
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