A:Answer Hello, Jenn.
Thank you for connecting with us. I deeply apologize for your experience with your appliance. Please reset your alerts on your refrigerator. This information can be found on page 16 of your Owners guide.
Should you still have any concerns after reviewing your Owner's Guide, we are here to help the best we can. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye