Questions & Answers

Q: QuestionDoes the refrigerator have a door-open alarm?

• A:Answer This refrigerator does have a door-open alarm.

Q: QuestionWhat is the freezer compartment capacity?

• A:Answer The freezer capacity is 9.3 cubic feet.

Q: QuestionWhere does the pure air produce keeper filter go in this model? I received a larger filter that does not fit anywhere. Thanks

Asked 5 months ago by Apples.

Q: QuestionHow often do you have to change the air and water filter

Asked 6 months ago by DeniseV.

• A:Answer Hi there. Thank you for reaching out to us. The recommended replacement interval for this fridge is every 6 months or after approximately 200 gallons, whichever comes first. This helps ensure clean, fresh‑tasting water and optimal ice quality. - Maria

  Answered 6 months ago by FrigidaireSupport

  
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Q: QuestionIs this appliance garage ready?

Asked 8 months ago by Joi.

• A:Answer Hi there, our valued customer! Do not install the unit where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the appliance. -Chris

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionDoes this fridge have a chip with the filter? How much are the filters for it?

Asked 10 months ago by Bobbie.

• A:Answer Hi, Bobbie! The air filter is priced at $18.99, and the water filter is priced at $54.99. We hope this helps! - Patrick

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionDoes this come in counter depth, and what is the decibel rating?

Asked 10 months ago by Henny.

• A:Answer Good day, Henry! The Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator (model GRSN2620AF) is not available in a counter-depth configuration. Its dimensions are: Width: 36.12 inches, Height: 69.87 inches, and Depth: 35.87 inches. Regarding noise levels, specific decibel (dB) ratings for this model are not readily available in the provided sources. Typically, modern refrigerators operate between 35 dB and 45 dB, with some premium models being quieter. For precise information, it's advisable to consult the official Frigidaire website or contact their customer support directly.​ - Maico

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionHi, where is the water dispenser located?

Asked 10 months ago by sue22.

• A:Answer Hi there, our valued customer! The water dispenser on this model is internal, located inside the refrigerator compartment, typically at the very top, and can only be accessed by opening the door.  -Chris

  Answered 10 months ago by FrigidaireSupport

  
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Q: QuestionCan the ice maker be removed to allow for more space to freeze items? And, if so, is there a shelf to replace the ice bin? Thx !

Asked 11 months ago by Jonathan.

• A:Answer Hi, Jonathan! The ice maker can be removed however, there is no substitute shelf you can use for the extra space. We hope you find this information helpful. - Patrick

  Answered 11 months ago by FrigidaireSupport

  
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Q: QuestionIs a manual supposed to come with the refrigerator? I never received one with my delivery. Also, does anyone else have an issue with some items slightly freezing on the top shelf of the refrigerator that is up against the freezer side?

Asked 1 year ago by charyl.

• A:Answer Hi, charyl! Thank you for this inquiry. I'm sorry to hear that you didn’t receive a manual with your Frigidaire refrigerator. Typically, the manual should come with the appliance, either in the packaging or taped inside the fridge. However, if it was missing, we can certainly help get you a digital copy, simply access the PDF link below: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A28483801en.pdf As for the issue with items freezing on the top shelf, that can sometimes happen if the refrigerator is positioned too close to the freezer side. It may be that the cold air from the freezer is affecting the top shelf, especially if the temperature settings aren’t balanced. I recommend checking the temperature settings for both compartments and adjusting them as needed. The fridge side is generally best kept between 35°F and 38°F. ~Juan

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionRe: Frigidaire - 26.0 Cu. Ft. 36" Standard Depth Side by Side Refrigerator - Stainless Steel Is this refrigerator magnetic?

Asked 1 year ago by Jenn.

• A:Answer Thank you for reaching out to us, Jenn! To clarify, the refrigerator door on this model is magnetic, so you can place magnets on the door without issue. - Maria

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs this well suited to be kept in a garage?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your inquiry! The GRSN2620AF model is not garage-ready and may not perform optimally in environments with extreme temperature fluctuations. -Yhano

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionWhat is the depth dimension with doors off? Will install service remove doors to put in place and reinstall door assembly?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, our valued customer! Depth With Door 33 3/8". Installation and service must be performed by a qualified technician. -Chris

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionDoes the ice machine automatically shut off when the bin is full?

Asked 1 year ago by Matt.

• A:Answer Hi there, our valued customer! The ice maker also has a built-in plastic signal arm that automatically stops ice production when the ice bin is full. Do not use this signal arm to manually stop the ice maker. -Chris

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionWill a one gallon milk jug fit in the door bins?

Asked 1 year ago by Stan.

• A:Answer Hi, Stan. Thanks for reaching out. Yes, this model is designed with gallon door bins, so it should accommodate a one-gallon milk jug in the door bins. These adjustable bins are specifically made to hold larger items like gallon milk jugs, juice containers, and other tall bottles, freeing up shelf space within the refrigerator. - Maria

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionHi, does this Frigidaire compressor make noise and does the fans make noise like the one? I just purchased that I am going to send back mine is also leaking on the dis dispenser thank you is there any other rebates on this unit? Thank you.

Asked 1 year ago by Gary.

• A:Answer Thank you for your inquiry! Compressors and fans in refrigerators can make noise due to normal operation. The compressor may produce a low humming or buzzing sound as it works to maintain the internal temperature. Similarly, the fans circulate air inside the unit and over the condenser coils, which can create a soft whirring or whooshing sound. Regarding the leaking water dispenser, this could result from improper leveling or a clogged water line. For rebates, we encourage you to consult your dealer for the latest promotions and offers. -Yhano

  Answered 1 year ago by FrigidaireSupport

  
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