Questions & Answers

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This Frigidaire refrigerator has a total capacity of 28.8 cubic feet.

Q: QuestionWhat type of cooling system does this refrigerator use?

• A:Answer This Frigidaire refrigerator uses the EvenTemp cooling system to maintain a consistent temperature.

Q: QuestionIs this refrigerator Energy Star certified?

• A:Answer Yes, this refrigerator is ENERGY STAR certified for energy efficiency.

Q: QuestionDoes this Frigidaire refrigerator have an ice maker?

• A:Answer Yes, this model comes with a built-in ice maker located in the freezer.

Q: QuestionAre the refrigerator doors stainless steel?

• A:Answer Yes, this refrigerator features smudge-proof stainless steel doors.

Q: QuestionCan the doors be romoved to bring in through an outside door opening of 33 inches.

Asked 4 months ago by Anonymous.

• A:Answer Hello! Yes, the doors of the Frigidaire model FRFN2813AF can be removed to help with maneuvering it through a 33-inch opening. The handles can also be removed to further reduce the width of the refrigerator. - Patrick

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionCan this item be used without a water hook up and cab the ice maker be easily removed?

Asked 5 months ago by Anonymous.

• A:Answer Hi there, good day! Yes, the Frigidaire 29 Cu. Ft. Standard-Depth French Door Refrigerator (model FRFN2813AF) can be used without a water hookup, and the ice maker can be easily removed if you prefer not to use it. This refrigerator features an internal water dispenser and a built-in ice maker. However, you can choose not to connect it to a water supply. Many users have reported successfully using similar models without hooking up the water line, and the refrigerator operates normally without any alerts or issues. - Maico

  Answered 5 months ago by FrigidaireSupport

  
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Q: QuestionCan this fridge be installed in a cavity that is 36 inches wide and 70 inches high? What is the width of the fridge without the door (door will be outside of the install cavity)?

Asked 7 months ago by Bbsg.

• A:Answer Hi there, Bbsg! ​The Frigidaire FRFN2813AF French Door Refrigerator has the following dimensions: Width: 36 inches​, Height with Hinge: 70 inches, and Depth with Door: 33.3 inches. Regarding the width without the door, the manufacturer's specifications list the "Width of Cabinet" as 35 3/5 inches. However, the exact width of the refrigerator without the door isn't explicitly provided in the available information. It's reasonable to infer that the cabinet width (35 3/5 inches) represents the refrigerator's width without the door, but this isn't confirmed. Given your installation cavity dimensions of 36 inches wide and 70 inches high, the refrigerator should fit within the cavity. However, without precise measurements of the refrigerator's width without the door, it's difficult to confirm a perfect fit. Therefore, it's advisable to consult the official installation manual or contact Frigidaire directly for exact measurements to ensure compatibility with your installation space. - Maico

  Answered 7 months ago by FrigidaireSupport

  
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Q: QuestionIs the divider in the freezer drawer adjustable?

Asked 1 year ago by hapamom.

• A:Answer Yes it is.

  Answered 10 months ago by JamesM

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Q: QuestionCan you manually add water to the water dispenser or is the only way to get water is through a water line?

Asked 1 month ago by Jeanette.

• A:Answer By water line.

  Answered 1 month ago by KathyNVerified Purchase

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Q: QuestionDoes this refrigerator have wheels to make it easier to move? And can the filter be replaced without having to turn off the water line at the hookup connection?

Asked 2 months ago by Barbie.

• A:Answer Hi there, Barbie! Here is what I found out: 1. Does this refrigerator have wheels/rollers to make it easier to move? - Yes. According to the specifications for the Frigidaire 28.8 Cu. Ft. Standard‑Depth French Door Refrigerator (model FRFN2813AF / similar), the unit includes both front rollers and rear rollers—so you can easily slide it in and out for cleaning or repositioning. 2. Can the water filter be replaced without turning off the water line at the hookup? - Yes again. The owner's manual indicates that it's not necessary to shut off the water supply when replacing the PurePour™ water filter. Just be prepared to wipe up any minor drips. The steps are: Turn off the ice maker(s). Push the end/face of the filter to release it. Slide it out and discard. Insert the new filter until it snaps into place with a click. Dispense water to purge any air and check for leaks. - Maico

  Answered 2 months ago by FrigidaireSupport

  
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Q: QuestionHow does the ice maker produce more ice?

Asked 2 months ago by Fancy.

• A:Answer Good day, Fancy! The Frigidaire 28.8 Cu. Ft. French Door Standard-Depth Refrigerator (model FRFN2813AF) produces ice through a built-in freezer-mounted automatic ice maker located in the freezer compartment. To enhance the ice-making efficiency: - Quick Freeze Setting: Activating the Quick Freeze function can lower the freezer temperature temporarily, speeding up the freezing process and increasing ice production. - Temperature Settings: Ensure the freezer is set to 0°F (-18°C). Lower temperatures can accelerate ice production. - Water Line Maintenance: Regularly replace the water filter and check the water line for any kinks or blockages that could impede water flow. - Avoid Frequent Door Openings: Minimize opening the freezer door to maintain a consistent low temperature, which aids in faster freezing. - Maico

  Answered 2 months ago by FrigidaireSupport

  
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Q: QuestionDoes this refrigerator come in Black Stainless Steel

Asked 2 months ago by Auntsweet.

• A:Answer Hi Auntsweet! Yes, Frigidaire offers a refrigerator similar to the model you mentioned, but in a Black Stainless Steel finish. The model you're referring to, the Frigidaire 28.8 Cu. Ft. French Door Standard-Depth Refrigerator with Internal Water Dispenser is available in Stainless Steel (model FRFN2823AS). However, Frigidaire also offers a comparable model in Black Stainless Steel: the Frigidaire 27.8 Cu. Ft. French Door Refrigerator (model FRFS2823AD). - Maico

  Answered 2 months ago by FrigidaireSupport

  
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Q: QuestionCan the icemaker be used by manually adding water to the reservoir?

Asked 3 months ago by Simply1.

• A:Answer Hi Simply1! The ice maker cannot be used by manually adding water. It’s designed to operate only when connected to a household water line. - Reed

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionI just had mine installed and I couldn't find the recommended time to wait until putting groceries inside of it. How long will it take to cool down to the set temperatures of 37 deg F for the cooler section and 0 deg F for the freezer section?

Asked 3 months ago by Anonymous.

• A:Answer Hi there, valued consumer! Once a new fridge or freezer is plugged in, the time it takes to reach the target temperatures—37 °F (3 °C) for the refrigeration compartment and 0 °F (–18 °C) for the freezer—can vary widely depending on several factors. Fridge section: Expect around 4 to 6 hours, possibly as quick as 2 to 3 hours for French-door models. Freezer section: Anywhere from 4 hours up to 12 hours to reach 0 °F, with full stabilization possibly extending to 24 hours. - Maico

  Answered 3 months ago by FrigidaireSupport

  
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Q: QuestionHow do you know when the ICE maker is on? I see a switch but its a line and and circle. How am I supposed to interpret if the ice machine is on? A pressed line is what?

Asked 4 months ago by RobertP.

• A:Answer Hi there, Rob! On most Frigidaire refrigerators, including your 28.8 Cu. Ft. French Door model, the ice maker switch uses universal power symbols: "|” (vertical line) = ON "O” (circle) = OFF So, if the switch is pressed down on the side with the line ("|"), your ice maker is ON. If it's pressed down on the side with the circle ("O"), then your ice maker is OFF. - Maico

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionHow much ice does it make at a time

Asked 4 months ago by Nita.

• A:Answer Hi Nita! The Frigidaire FRFN2813AF features a standard freezer-mounted automatic ice maker that produces crescent (square-ish) ice cubes. Based on typical operation patterns for this type of unit: So at any given moment, the ice maker usually dumps 6–10 cubes into the bin. It will continue these cycles until the bin is full and the shut-off arm is raised. If your freezer is set at the recommended 0°F (−18°C) and you've allowed for 24–48 hours of stabilization after setup, this is the expected performance. Production may slow if: The freezer temperature is higher than 0°F The ice-maker thermostat warms slowly Water pressure/flow is reduced, or filtered water is too warm - Maico

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionDoes it make ice Balls?

Asked 4 months ago by Mont.

• A:Answer Good day, Mont! I understand your interest in the Frigidaire 29 Cu. Ft. Standard-Depth French Door Refrigerator (Model FRFN2813AF) and its ice-making capabilities. This model is equipped with an automatic ice maker located in the freezer section. However, it produces square-shaped ice cubes, not spherical ice balls. If you're specifically looking for a refrigerator that produces ice balls, you might consider models that offer clear ice technology or specialized ice makers designed for spherical ice production. These features are typically found in higher-end or specialized appliances. - Maico

  Answered 4 months ago by FrigidaireSupport

  
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Q: QuestionI just bought this fridge and it doesn't dispense any cold water it's room temperature and thats after 3 days

Asked 4 months ago by D.

• A:Answer Good day, D! If your Frigidaire FRFN2813AF fridge’s water is only room temperature after 3 days, that’s not normal behavior—let’s troubleshoot and fix it: Frigidaire support notes that a new installation may dispense room-temperature water until the cooling loop is fully primed. But three days is already past normal; cold water should come soon after setup. Replace your water filter (even if new). Thaw any frozen lines—hair dryer on low inside the fresh-food door. Test switches and valve (or ask a technician). If unresolved, contact Frigidaire support or schedule a qualified service. - Maico

  Answered 4 months ago by FrigidaireSupport

  
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