Questions & Answers

Q: QuestionHow can this be installed on a laminate counter top?

Asked 3 years ago by Anonymous.

• A:Answer Hello, BestbuyCustomer! The cooktop can be installed into a laminate countertop, however, please take protective measures to ensure that there is no damage sustained from the installation and would recommend a professional installer. -Katrina

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questiondoes installation include disconnecting and removing the old cooktop?

Asked 3 years ago by willow.

• A:Answer Yes and was done in no time. Excellant work

  Answered 3 years ago by Doctor

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Q: QuestionCan I use a 30 amp breaker?

Asked 4 years ago by Jerry.

• A:Answer Hi Jerry. The minimum circuit required is 40 amps. Thank you for the inquiry. ~ Anna

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionI don't have the model number for my LG. The glass cracked. What should i.do?

Asked 5 years ago by Susan.

• A:Answer Hello, Please contact the manufacturer for this question Thank you

  Answered 5 years ago by Product Expert

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Q: QuestionWill this work with Corian counter top? I am wanting to replace a 30 year old Jenn Air.

Asked 5 years ago by Mustang9050.

Q: QuestionHow to unlock the oven after self cleaning?

Asked 5 years ago by Sandy.

• A:Answer Hello, Sandy. Thank you for you question. We love when we get to help our awesome customers. The door normally unlocks itself 30 minutes to an hour after the self cleaning process. Should you need help with you appliance, please give us a call at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. ~R'Shaye

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIs this stovetop hard wired into breaker box, or does it plug into an outlet with a power cord?

Asked 5 years ago by Char.

• A:Answer Usually hard wired as it takes 220-240 volts AC. Must be on its own breaker. Power cord goes from cooktop to junction box. Box is fed from breaker at the service entrance panel. Some stoves and ovens may plug in. Depends on your local building codes. Contact your building department. Given the choice I’d go for hard wired. Cost about $5. Plug and socket could run about $25.

  Answered 5 years ago by JackSprat

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Q: QuestionWhat electric cook top is no more than 3 1/2 high and black and 30 inch wide

Asked 5 years ago by Patsy.

• A:Answer Hey there, Patsy! We were able to locate a couple of our 30" electric cook-tops, models FGEC3068US, FPEC3077RF, FFEC3025USand FGEC3048US. The height on these models are 2-5/8". You are able to view these models, with the following link, https://www.bestbuy.com/site/frigidaire-30-electric-cooktop/6323674.p?skuId=6323674. We hope this information was helpful to you and your shopping experience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionIs this stainless steel?

Asked 5 years ago by Moonchildsmom.

• A:Answer Hello, Moonchildsmom! No, this model does not have stainless steel. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionCould you please tell me the cut out size for the cook top?

Asked 6 years ago by Kevin.

• A:Answer Hello Kevin. The cutout dimensions are Height 5", Depth 19-5/8" - 20-1/2", and Width 28-1/2" - 29-7/8". ~ Anna

  Answered 6 years ago by FrigidaireSupport

  
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Q: QuestionDo you have a electric cook top with glass top and Knobs that will fit a 27 1/4" x 19 3/4" x3 1/2" H Cut out

Asked 3 years ago by Rene.

• A:Answer Thank you for your interest in our brand, Rene. Unfortunately, the cutout for the minimum width of the cooktop is 28 1/2" and the minimum depth is 19 5/8", so will not fit. We will recommend having a professional installer assist with selecting the correct cooktop for your cutout dimensions. -Katrina

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWe need to replace an old Frigidaire cooktop and have heard from our electrician that the new models have been coming with a shorter power cord. Can you tell me the length of the power cord on the FFEC3025UB model?

Asked 2 years ago by Phyllis.

• A:Answer Hi there, valued customer! We don't have the specific length of the cord outlet. -Jess

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDOES THIS PRICE INCLUDE THE POWER CORD?

Asked 5 years ago by Donna.

• A:Answer Hey there, Donna! So that you are able to get the correct information pertaining to pricing. We recommend reaching out to your local BestBuy specialist directly at your convenience. -Ciara

  Answered 5 years ago by FrigidaireSupport

  
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