“Why are items freezing in the refrigerator? The actual temperature inside of the refrigerator is 10-20 degrees colder than what is displayed. I've increased the temperature to the highest setting (43 Fahrenheit) and food/beverages are still freezing.”
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Hi SoCalResident! Thank you for reaching out. For your FRFG2011AV refrigerator, the issue of items freezing despite setting the temperature higher is likely due to a faulty temperature sensor, a malfunctioning control board, or a damper stuck open, which allows too much cold air into the refrigerator compartment. Improper airflow from blocked vents or shelf placement can also contribute. Since adjusting the temperature hasn’t resolved the problem, we recommend scheduling a service technician to inspect and repair the appliance to restore proper cooling. - Reed
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