A:Answer Thank you for reaching out to us, Nikki! Leveling feet (located on the front) are used to ensure that all 4 corners of the unit are resting firmly on a solid floor. Turn the leveling feet clockwise to retract the feet and counterclockwise to extend the feet. Ensure the floor is strong enough to support a fully loaded unit. Should you have further concerns, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox