A:AnswerCondensation is caused when warm/humid room air enters the refrigerator/freezer and condenses. It sounds like your door may be slightly out of adjustment. Here's a tutorial on how to reduce frost and condensation in refrigerators and freezers:
Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.
Steps you can take to reduce frost build up:
Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately.
You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.
Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.
TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, both sides, & bottom of your freezer door, and adjust accordingly.
Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.
Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.
Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.
Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging.
Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips.
Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.
Door Seal Care:
Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.
Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth
A:AnswerHi Shawn, it sounds like your door is out of adjustment - here's a tutorial on how to adjust your door to eliminate frost/condensation in your refrigerator or upright freezer.
How to Reduce & Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.
Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.
Steps you can take to reduce frost build up:
Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately.
You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.
Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.
TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, both sides, & bottom of your freezer door, and adjust accordingly.
Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.
Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.
Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.
Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging.
Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips.
Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.
Door Seal Care:
Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.
Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.
A:AnswerHi Hunter - here are the measurements as detailed in the User Guide:
Height to Top of Door Hinge 55.50"
Height to Top of Refrigerator 54.97"
Depth 22.4"
Width 21.50"
A:AnswerThe refrigerator uses the cabinet as a heat sink for dissipating heat. The unit requires 5 inches of clearance sides and rear for proper ventilation. The unit is not designed to be used in locations where the ambient temperature drops below 50F or goes above 85F.
A:AnswerHi, Linden! So that you are able to get the correct information pertaining to stock and inventory. We recommend reaching out to your local BestBuy specialist directly. -Ciara
A:AnswerOh no, Mark!
We truly apologize for your experience with your appliance. Please connect with our partners at Curtis International 800-968-9853. They would be happy to help resolve this matter. -R'Shaye
A:AnswerHello, Cordy.
Thank you for your question. This is a manual defrost model. Should you need additional assistance, please come chat with us on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
A:AnswerHi - it is strongly recommended that the refrigerator not be used in an environment where the ambient temperature drops below 55F or goes above 85F.
A:AnswerThank you for reaching out to us. In order for your question to be answered properly, please contact Curtis International at 800-968-9853. They possess all of the information needed to assist you. - Damon
A:AnswerThe unit is designed to be plugged into a 120V 60Hz 15A electrical circuit.
The unit uses 378 kWh of electricity per year which averages to 43.15 watts.
This unit is not designed to be powered by batteries via the use of an inverter.
