A:AnswerThank you for your question, Kim! The error code 5b stands for showroom mode. You can deactivate it by disconnecting power from it for at least 30 seconds and then reapplying power. Please contact us directly if any additional assistance is needed. –Thanks!-
A:AnswerWe purchased this item last month and got told it is now discontinued so they can no longer deliver it. That might be why you don't see it in your area. They also have not made a new model yet.
A:AnswerHello ddr! Each manufacturer has a different grade of stainless steel which means a GE and Frigidaire brand may differ in color. We hope this information is helpful to you. –Thanks!-
A:AnswerHello Khaki! The dispenser will accommodate up to 12 oz. glasses, anything outside of that may not fit properly into the dispenser. We hope this information is helpful to you. –Thanks!-
A:AnswerWe also have this fridge and the water dispensed is not cold, either, but we like it that way. It's cooler than room temperature but I wouldn't call it cold. I think that's the way it's supposed to be.
A:AnswerReturn the fridge. The temperature should have worked within hours of having it installed.
Just to save you the trouble, do not consider Frigidaire a good fridge company in general. Their stuff breaks often. We have had the same fridge you purchased for a year now and I am literally on the phone right now with them on hold which is a year later and it is still breaking. We have had different service repair companies out here several times dealing with stuff breaking on this fridge throughout this past year. Return it and get a different one from a different company. If you do not want to go through the trouble think about this: Each time something breaks you have a goofed up fridge for 4-5 days each time they say they will send someone and then if they have to order a part you have to wait another week to 2 weeks. Then add the days you have to take off to be present when they come to see the fridge each time. It translates to just get a different fridge with a different company.
A:AnswerThe installers hooked mine all up with new water line and power cord. I did not see if they were in the box, but it was part of the free delivery and installation.