A:AnswerHi CreeksKitchen! You want to make sure the door is fully closing and sealing properly. Should you need any additional assistance, please contact us directly. -CiCi
A:AnswerDid you turn your ice machine off when you dont have a water line hooked up your ice maker is trying to get water to make ice if your ice machine is not turned off to turn it off pull out top tray in freezer and the switch is begind there