Questions & Answers

Q: QuestionWhat type of lighting does this refrigerator use?

• A:Answer This refrigerator uses bright LED lighting under each shelf.

Q: QuestionDoes this Frigidaire refrigerator have an ice maker?

• A:Answer Yes, it has a dual ice maker so you'll always have ice available.

Q: QuestionDoes this refrigerator have a water filter?

• A:Answer Yes, it comes with a PurePour water filter that reduces up to 99% of contaminants.

Q: QuestionAre the refrigerator doors fingerprint resistant?

• A:Answer Yes, this model features smudge-proof stainless steel that resists fingerprints.

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This Frigidaire refrigerator has a total capacity of 22.6 cubic feet.

Q: QuestionHow does this refrigerator help reduce food waste?

• A:Answer It uses technologies like the CrispSeal Plus Crispers with Auto Humidity and the EvenTemp Cooling System to keep food fresh longer and reduce waste.

Q: QuestionRE: the bottom ice maker. It doesn't come with the fridge? And if you have it installed, is there a way you can turn it off and on? If you don't want extra ice, you can use the container for frozen foods?

Asked 3 weeks ago by ShopperMom.

• A:Answer Hi there, thank you for your inquiry! For your Frigidaire Professional refrigerator model PRFC2383AF, the bottom freezer ice maker is included as a standard feature of the unit and does not come separately. The ice maker can be turned on or off using the switch located on the ice maker assembly inside the freezer, depending on your preference. If you choose to turn it off, you can still use the ice bin area for additional freezer storage if needed. — Reed

  Answered 3 weeks ago by FrigidaireSupport

  
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Q: QuestionHow far does the bottom freezer door open?

Asked 5 months ago by Neri.

• A:Answer Hi Neri! The bottom freezer on the Frigidaire model PRFC2383AF opens as a pull-out drawer, extending to a depth of 43 1/2 inches when fully open. This measurement is from the back of the refrigerator to the front of the fully extended drawer. We hope this answers your question. - Patrick

  Answered 5 months ago by FrigidaireSupport

  
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Q: QuestionAre the drawers on tracks & rollers?

Asked 8 months ago by Payt.

• A:Answer Hi Payt! Yes — the Frigidaire Professional 22.6 Cu. Ft. French Door Counter‑Depth Refrigerator (e.g., model PRFC2383AF or similar) features front and rear rollers (“drawers on tracks & rollers”) that allow the drawers—such as crisper and deli drawers—to glide in and out smoothly. Bottom Line: Yes, the drawers on this Frigidaire Professional model do use tracks and rollers, with both front and rear rollers included according to the official specs. Let me know if you'd like help with model-specific drawer maintenance or replacement parts! - Maico

  Answered 8 months ago by FrigidaireSupport

  
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Q: QuestionCan you not install the bottom ice maker if you only want one icemaker

Asked 9 months ago by KimD.

• A:Answer Hi Kim D., Yes, you can choose not to install the bottom ice maker if you only want to use one ice maker in your Frigidaire Professional 22.6 Cu. Ft. French Door Counter-Depth Refrigerator. Many models in this lineup come with the option for two ice makers—one in the freezer compartment (bottom) and one in the door or upper section—but the bottom ice maker is often sold as an optional add-on or accessory. - Maico

  Answered 9 months ago by FrigidaireSupport

  
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Q: QuestionAsking if the stated width is correct, or if there is any wiggle room on that. My space is 36", and I did ask a sales associate in the Deptford NJ store, if there would be an issues fitting this refrigerator into my space, & was told that it would be ok?

Asked 11 months ago by Eileen.

• A:Answer HI there, thank you for reaching out to us regarding your inquiry. Allow the following clearances for ease of installation, proper air circulation, and plumbing and electrical connections: Sides & Top: 3 /8 inch / Rear: 1 inch. - Jessica

  Answered 11 months ago by FrigidaireSupport

  
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Q: QuestionDoes the water come out chilled from the dispenser?

Asked 1 year ago by Jackie.

• A:Answer Hi there, thank you for reaching out to us regarding your concern. The water is not chilled from the water dispenser. - Jessica

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionDoes the ice dispenser have both cubed and crushed ice options?

Asked 1 year ago by Mary.

• A:Answer Hello, Mary. We appreciate your inquiry. Yes. This model comes with an ice dispenser that offers both cubed and crushed ice options. This feature allows you to choose between the two types of ice depending on your preference. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs there a trim kit that works with this model refrigerator?

Asked 1 year ago by DonellN.

• A:Answer Hello, Donell. We appreciate your inquiry. Unfortunately, there is no available trim kit for this model. We hope this information helps! - Christi

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionI am getting some ice buildup on the back inside of my refrigerator. I checked the temperature of the fridge and it is set at 37. Please advise.

Asked 2 years ago by JenniferB.

• A:Answer Hello, JBoo. We appreciate your inquiry. Some potential reasons why there is an ice buildup inside the refrigerator walls are due to the hot and humid weather or the flipper mullion. To adjust the flipper mullion, kindly refer to the installation manual. Should you need further assistance, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. - Christi

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionHow do I remove the ice cubes from the freezer ice maker on this model? Remember this mode has two ice makers. The freezer is the one I am having trouble with locating how to empty the ice cubes.

Asked 2 years ago by cf.

• A:Answer Hello. Thank you for your inquiry. To remove the ice cubes, never use an ice pick or similar sharp instrument to break up the ice as this could damage the ice bin. To loosen stuck ice, use warm water. Before replacing the ice bin, make sure it is completely dry. We hope this help. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWill this refrigerator maintain at least Frigidaire's recommended temperature in fridge of 37 degrees when temp in fridge is set at 37 degrees F or lower?

Asked 6 months ago by Fridgebuyer1958.

• A:Answer Hi there, our valued customer! Do not install the refrigerator where the temperature will drop below 55°F (13°C) or rise above 110°F (43°C). The compressor will not be able to maintain proper temperatures inside the refrigerator. -Chris

  Answered 6 months ago by FrigidaireSupport

  
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Q: QuestionDoes the water pass through an ultraviolet light?

Asked 2 years ago by Kat.

• A:Answer Good day, Kat! For the details of the water supply for this unit, you may check your owner's guide, pages 17–18. ~Lauren

  Answered 2 years ago by FrigidaireSupport

  
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