Questions & Answers

Q: QuestionIs it possible to control the dash cam using voice commands?

• A:Answer Yes, the dash cam can be controlled using voice commands to save video, start and stop audio recordings, and more.

Q: QuestionDoes the dash cam have a feature to warn about lane departure?

• A:Answer This dash cam model has a lane departure warning feature.

Q: QuestionWhat is the purpose of the built-in GPS in the dash cam?

• A:Answer The built-in GPS shows the location and time of recorded events.

Q: Questiondoes this requoire a subscription to use

Asked 1 year ago by ChuckM.

• A:Answer A subscription is not required, unless you want to subscribe to the Vault. The Vault subscription makes it easy to share saved video clips, and supports the Parking Guard and Live View features.

  Answered 1 year ago by GarminProductExpert

  
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Q: QuestionCan spouse share app on a different phone or must a separate Subscription be purchased.

Asked 1 year ago by Anonymous.

• A:Answer The Dash Cam X310 does have the ability to be paired using the Garmin Drive app on multiple phones. Take a look at the following support center article for further instruction: https://bit.ly/4aU2Qjg

  Answered 1 year ago by GarminProductExpert

  
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Q: QuestionHow much is subscription?

Asked 11 months ago by Subscription.

• A:Answer As of April 30th, 2025 our Vault Monthly Subscription is $9.99 USD | $14.95 CAD. Vault Annual Subscription is $99.99 USD | $149.95 CAD.

  Answered 11 months ago by GarminProductExpert

  
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Q: QuestionHow long does the battery take to charge and how long does the charge last?

Asked 1 year ago by BuyerrAware.

• A:Answer The Dash Cam X310 uses a rechargeable lithium-ion battery, so we recommend keeping your device plugged in at all times when using it in your car! Otherwise, unplugged, the battery will last about 20 minutes.

  Answered 1 year ago by GarminProductExpert

  
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Q: QuestionDoes this unit come with a rear camera?

Asked 1 year ago by Ed.

• A:Answer The Dash Cam X310 comes with the 140-degree field of view front-facing camera, but does not include a backup or rear-facing camera. For a dash cam that does have both front and rear-facing cameras, you'll want to look at the Garmin Dash Cam Tandem.

  Answered 1 year ago by GarminProductExpert

  
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Q: QuestionDoes the Garmin X310 4K record in 30 or 60 FPS when recording in 4K?

Asked 1 year ago by AFireFox.

• A:Answer The Dash Cam X310 records 4K at 30 FPS. Here are the available video resolution settings: •4K, 30fps, HDR •1080p, 120fps •1080p, 30fps, HDR

  Answered 1 year ago by GarminProductExpert

  
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Q: QuestionCan the Garmin be triggered to record when the vehicle is hit while the vehicle is parked and off?

Asked 7 months ago by 5thAMXSHydro2002.

• A:Answer You would have to run the power to your battery directly so it’s always powered. Then you can set it in park mode so any movement will trigger it

  Answered 22 hours ago by PerkVerified Purchase

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Q: QuestionCan it record to a USB thumb drive attached to my car key keychain (so I don't forget it when I leave the car)?

Asked 7 months ago by nobody.

• A:Answer It downloads directly to your app. So sure you can send it to yourself to put in a flash drive. But you can’t just plug it into the camera

  Answered 22 hours ago by PerkVerified Purchase

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Q: QuestionWhat is the maximum size of the Micro SD card I can use in this model?

Asked 9 months ago by RickfromPhilly.

• A:Answer I use a 256G and the subscription comes with a cloud called a vault.

  Answered 3 months ago by TobiasMVerified Purchase

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Q: QuestionIs there a rear view camera that could be added to this setup. I would like to purchase the rear camera also. If available what is the part # to ask for ...

Asked 10 months ago by Gpz.

Q: QuestionIs it possible to charge it with regular USB cord (not one that is designed for car)? I mean one side of cord is regular USB and other end is USB C that plugs to camera.

Asked 1 year ago by Boky.

• A:Answer Yes, that should work fine!

  Answered 1 year ago by GarminProductExpert

  
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