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Thank you for reaching out to us. Garmin automotive devices have frequent updates, including software and mapping. We recommend taking advantage of these updates to get the best performance out of your device. Our support team (www.garmin.com/us/support) is available to assist you or your parents with the update. We understand the challenge for your parents, and in some cases help is needed. The nüvi 2639LMT is a great device, as it includes free map updates, traffic and has 6 inch screen. Another good option would be a device from our Essential series, like the nüvi 67LMT. Which also includes free map updates, traffic and has a 6 inch screen. I recommend looking into that series. Best regards. ~QKO
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