A:AnswerThank you for reaching out to us. Garmin automotive devices have frequent updates, including software and mapping. We recommend taking advantage of these updates to get the best performance out of your device. Our support team (www.garmin.com/us/support) is available to assist you or your parents with the update. We understand the challenge for your parents, and in some cases help is needed. The nüvi 2639LMT is a great device, as it includes free map updates, traffic and has 6 inch screen. Another good option would be a device from our Essential series, like the nüvi 67LMT. Which also includes free map updates, traffic and has a 6 inch screen. I recommend looking into that series. Best regards. ~QKO
A:AnswerThis is the model 2639LMT. The L means lifetime. The M means maps. The T means traffic. They're all included in the purchase price of the GPS unit. The older, cheaper units have an annual charge for those updates. The newer units, like this one, include them in the purchase price.
A:AnswerThe nüvi 2639LMT has mapping for North America (US, Canada, and Mexico). It doesn’t include mapping for Europe. Europe mapping can be purchased separately. Please contact our product support in the following link for more details about map pricing or further options available:
www.garmin.com/support
~JH
A:AnswerCraig, the nüvi 2639LMT includes Trip Planning, which allows you to create a trip with multiple destinations, in addition this allows the GPS to optimize the order of your destinations. You can read more about this feature here: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={079c9120-cfd1-11df-e7d8-000000000000}&kbName=garmin ~QKO
A:AnswerThe USB cable that you need to connect to the computer is included in the box. The Garmin Express application is used to update maps and device software on this device. Please see the Garmin Support Center for information about installing Garmin Express to your computer: http://bit.ly/2k4hUnQ
A:AnswerThe default supplied mount for your device is a suction cup which attaches to the vehicle's windshield. Other mounting options, such as dashboard friction mounts, are available as optional purchases, however.
-MH
A:AnswerIf you are still having power issues with the GPS, Garmin Product Support would be happy to help with troubleshooting. Garmin contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support >JF
A:AnswerNo, the nüvi® 2539LMT comes pre-loaded with detailed maps of North America that Includes US, Canada, Mexico, Puerto Rico, US Virgin Islands, French Guiana, Cayman Islands, Jamaica, Bahamas, Saint Barthelemy, Guadeloupe, and Martinique. >JF
A:AnswerThe nüvi 2639LMT comes preloaded with maps of North America. If you would like to use it in Belgium and Portual, City Navigator Europe NT maps (part #: 010-10680-50) would need to be purchased. (KS)