Questions & Answers

Q: QuestionDoes this Receive your messages and phone calls while on Bluetooth?

Asked 3 years ago by Fred.

• A:Answer Yes, if you have notifications set up you can receive messages and phone calls. You do have to respond/speak using the phone. Debbie with Garmin

  Answered 3 years ago by GarminProductExpert

  
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Q: QuestionCan this Garmin interface with the on line Garmin Express via my home PC (WIN7 OS) using the USB communications like my current Vivosmart does? I need a replacement due to the display becoming unreadable (not bright). Thank you.

Asked 4 years ago by Doc.

• A:Answer As long as your computer is compatible with Garmin Express you can use Garmin Express to sync the vivosmart 4. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionDo I physically need my cell phone with me when using this?

Asked 4 years ago by siamese.

• A:Answer Only if you are recording an activity using UPS or if you have notifications set up that you want to receive. Otherwise you do not need the phone with you for it to track steps and HR data. Please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionDifference between vivosmart 4 Activity Tracker + and vivosmart 4 hr plus?

Asked 4 years ago by MrDe.

Q: QuestionCan the wristband be replaced?

Asked 4 years ago by Robin.

• A:Answer No

  Answered 4 years ago by JimmyVerified Purchase

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Q: QuestionHow do you reply on my watch, because my friend can and I was wondering if I can too?

Asked 4 years ago by Emily.

• A:Answer TEXT RESPONSE/REJECT PHONE CALL WITH TEXT (ANDROID™ ONLY) Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionWill my alarms from a Note 20 display on this tracker? Can I dismiss them on the tracker screen? How about phone calls and text messages?

Asked 4 years ago by Drizzt.

• A:Answer Alarms will have to set up in Garmin Connect Mobile or Garmin Connect for the device. You can answer and dismiss incoming calls, plus with Android you have the ability to reply. You may want to go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support associate from that link. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionCan I manually input the calorie count of food I eat and then compare to calories burned? This is very important to me.

Asked 4 years ago by Fitbithater.

• A:Answer Hi, I don't use it for calories, but I just looked on the app, there is a section you can enter your calories. Hope this helps. I love this device.

  Answered 4 years ago by LAPMVerified Purchase

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Q: QuestionIs the wrist band changeable. I`ve had other devices with a silicone band that broke way before the device did and was able to replace the band. I`m not wanting to invest into a new device that will be useless within a year.

Asked 4 years ago by Jtwilde.

• A:Answer No, this model does not have an option to change the band as it is all one piece. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionDoes it come with a large wrist band?

Asked 4 years ago by Yossi.

• A:Answer Small/medium: 15 x 10.5 x 197 mm Fits wrists with a circumference of 122-188 mm Large: 15 x 10.5 x 223 mm Fits wrists with a circumference of 148-215 mm Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionThe little retainer for the excess strap has split! Is there a replacement?

Asked 4 years ago by John.

• A:Answer I have a Garmin Vivosmart HR &I had 1 of the retainers on my vivosmart HR break. I and got replacements through the garmin website by selecting what device I had and a few clicks later had 2 replacements in the mail. Turned out each replacement contained 2 loops.

  Answered 4 years ago by swimmer

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Q: Questionare there 2 sizes in this model? and does it have internal blood pressure ?I have a small wrist.

Asked 4 years ago by honey5.

• A:Answer Yes, there is a sm/med and a large. The device does not read blood pressure, it reads optical heart rate and pulse ox. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionWhat does VO2 measure on the Garmin?

Asked 4 years ago by Anonymous.

• A:Answer VO2 measures how much oxygen your body can use and absorb during exercise. You can find many helpful FAQ's and video's on the functions of the device at support.garmin.com. If you still need assistance you can reach out directly to a product support specialist from that link. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionCan you choose tennis or golf on this watch?

Asked 4 years ago by JaxTaxGirl.

• A:Answer There are no activity profiles for Golf or Tennis on this watch. You may want to use the Cardio profile to track the activity. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionI am NOT tech savvy. I have a very basic Garmen now. This one sounds complicated. How hard is this to use?

Asked 4 years ago by Winegal.

• A:Answer We offer support at support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support specialist from that link. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionMy husband has the vivosmart HR and we cannot find a replacement band. Since this is outdated he wants a new watch and we need to know if this watch is the most comparable to the HR?

Asked 4 years ago by CONFUSED.

• A:Answer It is the most comparable, but also is the only model that is available. I do like it and it works well, but the HR had a few better features. You can’t go wrong for the price and what he wants.

  Answered 4 years ago by JPC1Verified Purchase

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Q: QuestionCan I select the band size when I order?

Asked 4 years ago by LBD1.

• A:Answer vivosmart 4 Black band will either come in sm/med or large. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionI have large wrists. What are the band sizes in inches?

Asked 4 years ago by MHT.

• A:Answer Small/medium: 15 x 10.5 x 197 mm Fits wrists with a circumference of 122-188 mm Large: 15 x 10.5 x 223 mm Fits wrists with a circumference of 148-215 mm Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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Q: QuestionDoes this HR monitor connect with Zwift so I can see my HR on the screen ?

Asked 4 years ago by Laurie.

• A:Answer It will but you will need an ANT stick. You may need to go to support.gamin.com where you'll find many helpful FAQ's and video's on the functions of the device. As well, if you still need assistance you can reach out directly to a product support specialist from that link. Debbie with Garmin

  Answered 4 years ago by GarminProductExpert

  
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