Questions & Answers

Q: QuestionWhat is done in the final steps of the gas range installation?

• A:Answer In the final steps of the installation, the technician will level and test the appliance, clean up their workspace, answer any questions you have, and provide information on how to contact them for future support.

Q: QuestionDoes the gas range installation include hauling away my old range?

• A:Answer For an additional fee, you can purchase haul-away services when you buy a qualifying gas range from Best Buy.

Q: QuestionDo I need to be present during the gas range installation?

• A:Answer Yes, someone 18 years or older must be present at the appointment time for the installation.

Q: QuestionIs the gas line connection kit included in the installation service?

• A:Answer No, the gas line connection kit is not included in the installation service and needs to be purchased separately at Best Buy.

Q: QuestionWill the technician disconnect my existing range?

• A:Answer Yes, the technician will disconnect your existing range from the electrical outlet and gas line.

Q: QuestionJust bought a Viking range + $299 installation. There's ceramic tile over concrete floor and on the wall behind range (= non-combustible wall for island trim). To install anti-tip bracket, can you drill through tile? We can provide special bits if needed.

Asked 5 years ago by antitip.