“Purchased an ‘open box’ and just started using it yesterday. It is really loud and wondering if I should return to Best Buy for another. Is the sound of this model extra loud?”
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Sorry, there was a problem. Please try again later.Hello. Thanks for choosing GEA! We're sorry to hear that the noise level is not to your liking. It is normal to hear some sounds. We have an article on our website called NORMAL OPERATIONAL CHARACTERISTICS FOR A MICROWAVE that will provide more information. If you find that things are abnormally loud, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance if needed. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). We hope that that things go well with your microwave purchase, and should you have any additional questions, please reach out to us!- Kianna@GEA
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