Questions & Answers

Q: QuestionCan You Install this in a replacement situation. I have a GE installed that quit working about 3 years ago.

Asked 6 years ago by FreddyC.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Yes you can. I used this product as a replacement for a failed GE. Measure first to make sure it fits your opening. Mine aligned with the hanging bracket on the wall, but the attachment screws that go through the bottom of the cabinet and into the top of the microwave did not line up. I had to drill new holes. Not sure why GE would have changed that. Having to drill new holes doubled the install time. The template for where to drill the holes was very flimsy and difficult to hold up to the bottom of the cabinet.

  Answered 6 years ago by DpokVerified Purchase

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Q: QuestionHow do I know if the setting is on recirculating (non vented)?

Asked 6 years ago by SaulTrain.

• A:Answer To install as recirculating you need a Charcoal Filter Accessory Kit is required for the non-vented exhaust. You also need to adjust the blower motor.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhy did my microwave not come with a bracket for proper installation?

Asked 6 years ago by Johnmicrowave.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer Hi Johnmicrowave - Thanks for choosing GE! Each microwave comes with the mounting hardware (rear mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. The rear wall mounting bracket is actually attached to the back of the microwave oven. Remove the two screws holding it to the microwave oven. The plate will be used as the rear wall template and for mounting the microwave oven to the wall. If missing, please contact BestBuy or our GE Appliances Parts Team at 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. Keep in touch. We are always eager to help - GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionIs there a rear mounting plate for the JVM3160RFSS microwave

Asked 6 years ago by empress01.

• A:Answer Hi empress01 - Yes, each microwave comes with the mounting hardware (rear mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. Check out the Installation Instruction for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI have a GE SpacemakerXL Microwave Over JVM1650 that has stopped working. What are my replacement options? I like the way it works.

Asked 6 years ago by Dave.

• A:Answer Hi Dave - We certainly appreciate your loyalty! JVM1650 has sensor cooking controls. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS and GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. Model JVM7195SKSS has an easy-clean, dark gray porcelain enamel interior (vs white epoxy) with steam clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHI, My GE Spacemaker JVM1650CB006 went out and I am looking for replacement that fits in same space with room venting. Thanks, Amit

Asked 6 years ago by Amit.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Amit - We certainly appreciate your loyalty! The current model in bisque is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC (29 7/8"W x 16 1/2"H x 15 1/4"D)- (JVM1650CB: 29 7/8"W x 16 13/32"H x 15 1/4"D). The microwave easily converts to recirculating (room- non-vent). Recirculating Charcoal Filter JX81L is included. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWhat kind of plastic is the handle made of?

Asked 6 years ago by Shortround.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Shortround - Thanks for viewing GE! The handle material is durable Polycarbonate. Check out our GE® 30" Free-Standing Electric Range JB625DKWW. The smooth ceramic glass cooktop easily wipes clean. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI am venting outside. how do I to close the top grill? I don't want the upper cabinet to get grease.

Asked 6 years ago by spacemaker.

• A:Answer Hi - Thanks for reaching out to us and for choosing GE! The upper vents on the top of the microwave should not be blocked/restricted. A fan where the internal components are located will run continuously while the microwave is in operation to constantly circulate the air to cool the working parts so you will feel a small amount of air flow from the vent. If venting outside, the grease filters trap grease and the fan will exhaust the steam/smoke through the ducts to the outside. Cleaning the grease filters is dependent on what type of cooking is done. For normal use, filters should be cleaned once a month. View page 15 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionHi! What light bulb does this model use ?

Asked 6 years ago by Elizabeth.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Elizabeth - Oven Cavity Lamp is 120V-130V, 30W incandescent bulb # WB25X10029. Cooktop Lights/Nite Lights are 120 volt, 40 watt (max) incandescent bulbs- #WB25X10030. These bulbs can be purchase online at GEApplianceparts.com - For reference, see page 15 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40669-6.PDF - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionI'm interested in installation, replacing an existing microwave that vents to the outside. I don't think my current set up is vented properly (can feel cold air inside the microwave in the winter). How much will installation cost for this?

Asked 6 years ago by GrandmaBarb.

• A:Answer If the one you have is over the range,is a bit more difficult to install because you have to change the exhaust fan to blow to the outside,(meaning the kitchen).But it should not be too expensive.

  Answered 6 years ago by latigo3333Verified Purchase

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Q: QuestionWhat is the length

Asked 6 years ago by length.

• A:Answer Hi - Approximate Product Dimensions (WidthxHeightxDepth) (in.) 29 7/8 in x 16 1/2 in x 15 1/4 in. We suggest to view the Quick Specs document at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWe have a GE JVM1740SP1SS model that broke- does this fit in the same space and is easily replaceable with existing brackets, etc?

Asked 6 years ago by Replacement.

• A:Answer Hi - We certainly appreciate your loyalty! Yes, the dimensions are the same. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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Q: QuestionWould you help with box dimensions an weight? Thx

Asked 7 years ago by Stefano.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Stefano- We are happy to help! Approximate Shipping Weight = 66 lbs. Carton Dimensions: 19.4" Width x 20.2" Height x 33.5" Depth. Thanks for choosing GE! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionCan having your AC on 65 in the summertime cause condensation and moisture inside your microwave? I have an over the range GE microwave similar to this one It stopped working. It still powered on and operated but as far as heating food up it was not.

Asked 7 years ago by LB.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello LB - this is Nancy at GE Appliances. We're sorry to hear that your microwave is no longer heating properly. Your room air conditioning should not have affected the microwave. If it is running, but not heating, we recommend to disconnect power to the microwave via the main power supply for a few minutes so as to reset the controls. If this does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
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Q: QuestionDo all of your OTR micros come from factory set to top vent?

Asked 7 years ago by Jadkins.

• A:Answer Hi Jadkins- Yes, our over-the-range microwaves are shipped from the factory to vent out the top (vertically), but can also be vented out the rear (horizontally) or converted to recirculating (non-vent). GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PNM9216SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JNM7196SKSS are shipped for Recirculating Venting. Check out the Installation Instructions for model JVM3160RFSS at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - We would love to have you in the GE Appliances Family! Keep in touch - SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this microwave (GE 1.6 cu. ft. over the range microwave) have a vent in it that acts as a vent hood for the stove?

Asked 7 years ago by Cita.

• A:Answer Yes it does. Comes from the factory with the vent setting for upwards exhaust but can be easily changed if needed to fit your existing space. Vent is two speed and works great!

  Answered 7 years ago by DidiVerified Purchase

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Q: QuestionCan GE-JVM1540DN1BB-1-5-Cu-Ft-Black-Over-The-Range-Microwave-Oven be used directly atop counter? \

Asked 7 years ago by Nancy.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Nancy- Thanks for viewing! No, over the range microwaves cannot be used on a counter or shelf. The underside is not flat and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. Do not install in a closed cabinet or cut-out space where the bottom is covered. See the following link MICROWAVE INSTALLATION AIR CLEARANCE - OVER-THE-RANGE MODELS: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21670 - Check out the UL approved installation on page 7 of the Installation Instructions at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40529.PDF - Check out our GE® 1.4 Cu. Ft. Countertop Microwave Oven JES1460DSBB. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWill the JVM3160DFBB fit in 30" opening and does it come with all necessary brackets to mount properly?

Asked 7 years ago by Ed.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer yes

  Answered 7 years ago by BoomVerified Purchase

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Q: QuestionReplacing a JVM1540 Can I use the old mounting bracket. Also is the vent position in the same location?

Asked 7 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi- We certainly appreciate your loyalty! While the venting is the same, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Check out the Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-3.PDF - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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