Questions & Answers

Q: QuestionHow do you use the power select button

Asked 11 months ago by JohnR.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer If you wish to change the Power Level, you first press Cook Time, select your cooking time, then press Power Level and select a power level 1-10 and then press Start.

  Answered 10 months ago by GE Answers

  
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Q: QuestionI have a Kenmore kenmore microwave 70 4 KM 01 787 will this microwave be a good replacement for the Kenmore !? That I have size and wat !?

Asked 11 months ago by Jonathan.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer We were unable to location the specifications of your microwave. You will need to ensure that your space meets the requirements listed in the Installation Guide. You will also need to use the hardware and brackets that come with the new unit.

  Answered 11 months ago by GE Answers

  
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Q: QuestionHello, I would like to replace my JNM1541DM2WW 1.5 Cubic GE microwave with over the stovetop vent. What do you recommend? Thanks!

Asked 11 months ago by Maria.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer This lovely microwave will fit in the same space. We do recommend using the mounting bracket and hardware that will be packaged with the new unit.

  Answered 11 months ago by GE Answers

  
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Q: QuestionSurface light not working only a couple of weeks old

Asked 11 months ago by 2223.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Thanks for letting us know. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.

  Answered 11 months ago by GE Answers

  
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Q: QuestionQ: I need to replace a JVM1653SH02 microwave. Will JVM3160RFSS have the same vent and fit in the same space? Thank you

Asked 1 year ago by Baot.

• A:Answer Thank you for taking the time to reach out to us with your question. The compatible mounting kit for this modelJVM3160RF3SS microwave is part WB01X10298. The compatible mounting plate if needed is part WB56X11009. This is specific to each model and will come with your unit. We would suggest checking the quick specs guide and installation instructions for details on measurements to see if this would be compatible with your space.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI have 10 year old GE Microwave 1.5 cu ft Model JVM1540DP1BB. What new GE model will fit without modifications to vent to roof?

Asked 1 year ago by James.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer This model JVM3160DFBB can be set up to vent externally and will work great as a replacement for your old model JVM1540DM1BB. For more information about venting, we would recommend referring to the installation instructions that can be found on the website.

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs this microwave compatible to be over a gas range?

Asked 1 year ago by chris66.

• A:Answer All of our current over-the-range microwaves, including convection, Advantium ovens, vent hoods, and telescopic downdraft vents can be installed over gas ranges and cooktops, with a combined surface burner BTU rating of approximately 65,000 BTUs or less. As long as the 66" minimum clearance from the floor to the top of the microwave is followed there will be no issues.

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs this the same size as JVM3160DF4WW? I need to replace that model as it stopped working and want to make sure dimensions are the same. thank you

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer While the new model will fit in the same space, we do recommend using the mounting hardware and bracket that is packaged with the new model.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI need to know where your microwaves are made

Asked 1 year ago by Lin.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself.

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs this easy install? To remove old hood and instiall this?

Asked 1 year ago by Adri.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes it was easy to install. I had to use a handyman but it went right in and ready to use immediately.

  Answered 1 year ago by CarolD

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Q: QuestionI need to replace Model #JVM1540DM5BB. What microwave is the same size as that?

Asked 1 year ago by Nikki3342.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer All our 30” over-the-range microwaves are approximately the same width, so any of our current 30” over-the-range models will work as a replacement. We have multiple models that may be a good fit for you, including JVM6175DKBB. Please note that you should use the mounting bracket and hardware that comes with the new microwave, rather than trying to use an old bracket or hardware; the design can change over time and is model-specific, so we can’t speak to the compatibility and reliability if you use old hardware. Thank you for your loyalty to our brand!

  Answered 11 months ago by GE Answers

  
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Q: QuestionCost of a replacement thermostat for GE Space saver OTR jvm1653 microwave oven.

Asked 1 year ago by Amagicladi.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer my microwave was 5 yrs old and i didn't think it would be financially wise to do parts replacement

  Answered 1 year ago by Msadele

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Q: QuestionI need an owners manual for a JE740DR2WW microwave oven.

Asked 1 year ago by Susie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Google it and print it off

  Answered 1 year ago by NOTSOEXCELLENT

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Q: QuestionOn the top of the microwave that sticks out further than the cupboard there are open slots. Was something supposed to have been included to cover them.

Asked 1 year ago by Marty.

• A:Answer This area is meant to be open. This is for better airflow for your unit.

  Answered 11 months ago by GE Answers

  
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Q: QuestionMy GE microwave is old & needs to be replaced, the model number is JVM1460SA 001. What are the new GE microwave models that can replace this one in terms of size & features (I like the single touch cook time and the 30 second add time). THANKS!

Asked 1 year ago by MNX2024.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer look on the BEst Buy website, I found the same model I had just newer manufacture date

  Answered 1 year ago by Msadele

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Q: QuestionCan you tell me if this microwave comes with hanging brackets?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for checking with us! A new mounting bracket will be included with all microwaves. We recommended always using the new bracket when installing a new microwave.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI need to replace a GE. over the range microwave. The existing is a GE JVM230BL001. It has to be the exact dimensions as the existing because of the new backsplash. Or smaller.

Asked 1 year ago by Ronald.

• A:Answer All of our 30" over-the-range microwaves will replace each other. You will need to use the hardware and brackets that come with the new unit, as they are model specific.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI am replacing a GE microwave Model JVM3160DF3BB. I cannot find this model for sale. What model replaced it and does it have the same dimensions? Is there a direct replacement? Thank You!

Asked 1 year ago by Larry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer All of our 30" over-the-range microwaves are designed to easily replace one another. We have models PVM9179SKSS and JVM3162RJSS that would be great replacements for your current unit. Please know that you will need to use the hardware and brackets that come with the new unit.

  Answered 11 months ago by GE Answers

  
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Q: QuestionLooking to replace model JVM1650BB008. Would this model work?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer This would be a great replacement for your current unit. Please know that you will need to use the hardware and brackets that come with your new microwave.

  Answered 11 months ago by GE Answers

  
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