Questions & Answers

Q: QuestionMy current microwave has gone belly up. The one I want to buy from you is 1 inch less drop length. Would that make any difference over the stove.?

Asked 3 years ago by HULAGIRL.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer One inch farther from the stove would be an asset in my opinion..

  Answered 3 years ago by MGMcAnick

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Q: QuestionHi. I currently have a GE model JVM3160RF5SS. SERIAL # TL234992A. I need to replace it and found a model #JVM3160RFSS ... no 5 after the F. Are they the same? Thanks

Asked 3 years ago by Beth.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer It seems the same—light of clock different color—size the same—

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes your standard installation charge includes removing the old microwave over the range?

Asked 3 years ago by Krishnamummadis.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Yes, at least it was included in mine.

  Answered 3 years ago by EmbeeVerified Purchase

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Q: QuestionHow do I set power level?

Asked 3 years ago by Bob.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

Q: QuestionOrdered a replacement GE Profile over the range microwave. Once installed, the door would not open. There is a wall there. I need a zero clearance door. I've had 2 GE Profile microwaves there with no problems. What Profile will work there?

Asked 3 years ago by Kathy.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer It may need to be unplugged for a minute to 30 minutes for the pc in it to reset.

  Answered 3 years ago by Hawkeye

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Q: QuestionWe just bought a house that had a new 1.6 cubic foot over the range microwave. We have had several microwaves and all turntables went clockwise until the timer was done and the next time it would rotate counterclockwise. This one turns 1/4 turn and revers

Asked 3 years ago by Jesse.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer You might try unplugging it for a minute and replugging it in to reset it. Sometimes it take the pc init 30 minutes to reset to.

  Answered 3 years ago by Hawkeye

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Q: QuestionWhat's a recommended replacement for GE Spacemaker XL1400, model JVM1440BD 001?

Asked 3 years ago by Embee.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer 0

  Answered 2 months ago by Fantastic

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Q: QuestionI need to replace my over the range microwave GE Profile model JVM3670WF02. I see it's no longer in production. Any recommendations? I can't find a microwave with 36" width, or would the 30" width that most seem to be work? Please advise.

Asked 3 years ago by susie.

• A:Answer Mine 30” fit into the space that the old one came out of

  Answered 3 years ago by DebbieHVerified Purchase

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Q: QuestionWhat's the size of the night light bulb?

Asked 3 years ago by Anonymous.

• A:Answer 4 inches

  Answered 3 years ago by NoritaVerified Purchase

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Q: QuestionNeed to replace JVM1750DP1CC would this model have the same measurements?

Asked 3 years ago by Dee.

• A:Answer From my researching, I noted that they all have the same measurements. Microwaves must have a standard measurement for an overhead range.

  Answered 3 years ago by RobertCVerified Purchase

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Q: QuestionThe Model number on our microwave is JVM3160DF4WW will Model number JVM3160DFWW be a correct replacement?

Asked 3 years ago by Anonymous.

• A:Answer The model I bought looks just like that but the model number is JVM3160DF8WW

  Answered 3 years ago by DianeMVerified Purchase

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Q: QuestionDoes this model have available side fillers for replacing a 36 inch vent hood?

Asked 3 years ago by Chuck.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Not included with the microwave, but the instructions and materials do have these kits described and you can order or buy them. I reused the ones I had from my old microwave, they are not load bearing and don't actually do anything besides fill in the extra space. I took mine down and cleaned them while doing the install, then put them right back in.

  Answered 3 years ago by DIYguy

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Q: QuestionI need to replace my GE microwave, model JEB1860DMBB. It’s black in color and is installed above my oven with a trim kit. Could you please recommend a replacement? Way to go GE! It lasted since 2008. Thank you.

Asked 3 years ago by Cam.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer I had a GE microwave that was about as old as yours. I also had the same problem -- what replaces it. I simply googled "what is the replacement model for model number xxxxxxxxxxxxx and the one that came up was the one I bought. I suggest thought that you do check the measurements of your current model against the measurements of the new model just to be sure as I did.

  Answered 3 years ago by KenF

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Q: Questionclock set button does not work

Asked 3 years ago by ARRFInc2000.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hey there - we're sorry to hear you had to experience this situation with setting up your clock. We recommend referring to page 12 of the owner's manual to learn more about the clock setup process. -- If this doesn't prove helpful, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- You can also reach out to us on social media if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow much does this microwave weigh?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - Stainless Steel

• A:Answer Hello there - we checked the specifications for this unit, and we can confirm that the weight for this microwave is: 56 lbs. -- We hope this response was insightful, and please reach out to us on social media if we can help with anything else. Take care. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this be mounted inside a cabinet? In other words with framing on all sides but the front of course.

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello - we checked the installation instructions for this unit, and we can confirm that this microwave is not able to be installed inside (built-in style) a cabinet. Over-the-range microwaves, like this one, can become damaged from this type of installation, and we recommend checking out our built-in microwave options on our GE Appliances website for options that would work inside a cabinet. -- You can also reach out to us on social media if we can assist you with finding the right microwave for you. Have a great one. - Pablo@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi I purchased a ge microwave that’s very loud I have attached pictures. It’s loud when in use or when turning the fan on. I looked up on some you have to adjust motor? My microwave recirculate in house it does not vent out. Please check photos.

Asked 3 years ago by Kay.

• A:Answer The GE microwave is louder then the one it replaced especially with the fan on. Fortunately, I have a down draft range and do not need to use the exhaust fan. I doubt you can adjust the motor but I would call GE to find out.

  Answered 3 years ago by KenFVerified Purchase

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Q: QuestionWould this model be a good replacement for jvm1650sh?

Asked 3 years ago by MusicLover.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Thanks for checking with us! All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, yes, this would make a good replacement. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs the top front part where the air blows out suppose to be that open? Is there suppose to be a screen? It just seems so open for dirt to get into the microwave? Thanks for any feedback.

Asked 3 years ago by Spycee.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Yes it us

  Answered 3 years ago by Nice

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